---
title: "Requirements"
slug: "ai-requirements"
updated: 2026-01-13T19:00:31Z
published: 2026-01-13T19:00:31Z
canonical: "docs.screenmeet.com/ai-requirements"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.screenmeet.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Requirements

## Version Requirements

#### ScreenMeet Remote Support Client:

- ScreenMeet Remote Support version 2.9.7 or later is required. If you have pre-deployed the client and are on a version before the one noted here, it will need to be updated. For the best experience, please install the newest available version.
- If you are using Remote Support on-demand, no change is necessary as you will get the latest client for each session.
- Only available for Remote Support sessions ran on Windows and Mac.

#### ServiceNow Integration:

- ScreenMeet App for ServiceNow – Universal Edition, version 2.9.14 or later.
- Any supported ServiceNow workspace.

#### Salesforce Integration:

- ScreenMeet App for Salesforce, version 1.24 or later.

#### AI Summarization:

- The AI summarization tool is a separate product with separate pricing from your existing subscription.
- If you are interested in the product, please reach out to info@screenmeet.com for more information.

#### AI Assist:

- If you are interested in the product, please reach out to info@screenmeet.com for more information.