---
title: "Configuring Environment Variables"
slug: "configuring-environment-variables-service-hub"
updated: 2022-05-13T17:24:29Z
published: 2022-05-13T17:24:29Z
canonical: "docs.screenmeet.com/configuring-environment-variables-service-hub"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.screenmeet.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Configuring Environment Variables

# ScreenMeet Integration Configuration

## Configuring Environment Variables

Navigate to [https://make.powerapps.com/](https://make.powerapps.com/) and switch to the environment where you have just installed **ScreenMeet for Customer Service Hub**, and you will be presented with a notification for **Environment Variables** needing an update on the **Home** Screen. This notification is also visible on the **Solutions** screen.

![](https://cdn.document360.io/9da39725-20e5-434f-83a4-d630456099dc/Images/Documentation/image-1652462598135.png)

These are the two environment variables needing update:

![](https://cdn.document360.io/9da39725-20e5-434f-83a4-d630456099dc/Images/Documentation/image-1652462598157.png)

### Tenant ID environment variable update

1. Click **Settings** and then **Session Details** ![](https://cdn.document360.io/9da39725-20e5-434f-83a4-d630456099dc/Images/Documentation/image-1652462598183.png)
2. Select and Copy **Tenant ID** value from session details modal.  
   
![Text

Description automatically generated](https://cdn.document360.io/9da39725-20e5-434f-83a4-d630456099dc/Images/Documentation/image-1652462598202.png)

1. Click “See environment variables” link on the notification, and update **Tenant ID** value  
![](https://cdn.document360.io/9da39725-20e5-434f-83a4-d630456099dc/Images/Documentation/image-1652462598225.png)

### ScreenMeet ApiKey environment variable update

You will need **ScreenMeet Admin** security role assigned to your **D365** user to obtain **ScreenMeet ApiKey.**

1. Navigate to [https://admin.powerplatform.microsoft.com/](https://admin.powerplatform.microsoft.com/) and open your environment where **ScreenMeet for Customer Service Hub** is installed, and click **Settings**  
 ![](https://cdn.document360.io/9da39725-20e5-434f-83a4-d630456099dc/Images/Documentation/image-1652462598260.png)
2. Expand **Users + permissions** and then click **Users** ![](https://cdn.document360.io/9da39725-20e5-434f-83a4-d630456099dc/Images/Documentation/image-1652462598287.png)
3. Select your user and click **Manage security roles** ![](https://cdn.document360.io/9da39725-20e5-434f-83a4-d630456099dc/Images/Documentation/image-1652462609300.png)
4. check **ScreenMeet Admin** from the list of security roles and **Save** ![Graphical user interface, text, application, email

Description automatically generated](https://cdn.document360.io/9da39725-20e5-434f-83a4-d630456099dc/Images/Documentation/image-1652462598337.png)
5. Navigate to [https://console.screenmeet.com](https://console.screenmeet.com) in a new browser tab, and click **Dynamics 365** ![](https://cdn.document360.io/9da39725-20e5-434f-83a4-d630456099dc/Images/Documentation/image-1652462626675.png)

1. Select “*Unified Solution*” from the options, enter the instance URL for your dynamics instance where you have installed the **ScreenMeet for Customer Service Hub**.  
   
Make sure to trim everything after **.com** in the instance URL including backslash “/”.  
 ![](https://cdn.document360.io/9da39725-20e5-434f-83a4-d630456099dc/Images/Documentation/image-1652462648449.png)   
Click **Sign In To My Dynamics Instance** You will be presented with ScreenMeet consent screen on your first login. If you have the required Azure AD admin privileges, you can proceed with consent.  
   
If not, please ask your Azure AD admin, to login to [http://portal.azure.com/](http://portal.azure.com/) and grant admin consent on behalf of the organization to **ScreenMeet Support for Dynamics 365** enterprise application.  
 ![](https://cdn.document360.io/9da39725-20e5-434f-83a4-d630456099dc/Images/Documentation/image-1652462661278.png)
2. Expand **Organization** list and click **Integration Signing Key** ![Graphical user interface, text, application, email

Description automatically generated](https://cdn.document360.io/9da39725-20e5-434f-83a4-d630456099dc/Images/Documentation/image-1652462598444.png) Click **Show** and then **copy** the key.
3. Navigate back to [https://make.powerapps.com/](https://make.powerapps.com/) browser tab, click on “See environment variables” in the notification once more, and this time, use the **Integration Signing Key** you just copied in the previous step to update **ScreenMeet ApiKey** environment variable.