---
title: "Connecting to Macs"
slug: "connecting-to-macs"
description: "Learn how to enable macOS permissions for ScreenMeet Remote Support, ensuring seamless remote viewing and control with easy step-by-step instructions."
updated: 2026-02-24T16:41:50Z
published: 2026-02-24T16:41:50Z
canonical: "docs.screenmeet.com/connecting-to-macs"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.screenmeet.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Connecting to Mac devices

#### This article explains which macOS system permissions are required for ScreenMeet Remote Support to function correctly. To allow remote viewing and control, two permissions are required.

The steps to enable these permissions vary slightly depending on the macOS version.

1. Screen Recording (or Screen & System Audio Recording)
2. Accessibility

### MacOS Sequoia

To enable remote control, the end user must enable ScreenMeetSupport in Screen Recording and Accessibility in the privacy settings under System Settings. The first time they run the application will walk them through these prompts to enable the correct permissions.

If you are using the on-demand client, you will see a prompt to allow the download. Select `Open` to continue. If you are using the installed client, this prompt will not appear.

![](https://cdn.document360.io/9da39725-20e5-434f-83a4-d630456099dc/Images/Documentation/MacOSAllowOpen.png)

Double-click `ScreenMeetSupport.app` to start the application.

![](https://cdn.document360.io/9da39725-20e5-434f-83a4-d630456099dc/Images/Documentation/MacOSDoubleClickToStart.png)

Clicking `Allow` will enable the permissions for the end-user

![](https://cdn.document360.io/9da39725-20e5-434f-83a4-d630456099dc/Images/Documentation/MacOSAllowScreenMeetPermissions.png)

If permissions were not enabled automatically, you can enable them manually by going to `System Settings` and follow the steps below:

Privacy & Security → Screen & System Audio Recording → Enable `ScreenMeetSupport`

![](https://cdn.document360.io/9da39725-20e5-434f-83a4-d630456099dc/Images/Documentation/Screenshot 2026-01-16 at 1.00.56 PM.png)

Privacy & Security → Accessibility → Enable `ScreenMeetSupport`

![](https://cdn.document360.io/9da39725-20e5-434f-83a4-d630456099dc/Images/Documentation/MacOSAccessiblity.png)

### MacOS Catalina (10.15)+

To enable remote control, the end user must enable ScreenMeetSupport in Screen Recording and Accessibility in the privacy settings under System Preferences.

![](https://cdn.document360.io/9da39725-20e5-434f-83a4-d630456099dc/Images/Documentation/Mac%20Permissions%20For%20RC(1).png)

Security & Privacy → Screen recording → Click the lock to make changes → Check the box next to `ScreenMeetSupport` → Click the lock again to save changes

![](https://cdn.document360.io/9da39725-20e5-434f-83a4-d630456099dc/Images/Documentation/Mac%20System%20Preferences%20Screen%20Recording.png)

Security & Privacy → Accessibility → Click the lock to make changes → Check the box next to `ScreenMeetSupport` → Click the lock again to save changes

![](https://cdn.document360.io/9da39725-20e5-434f-83a4-d630456099dc/Images/Documentation/Mac%20System%20Preferences%20Accessibility.png)

Once the privacy settings are enabled, the prompt to `Quit Now` or `Later` for the application will appear. Choosing `Later` will allow end users to proceed with the remote Session normally without exiting the application

![](https://cdn.document360.io/9da39725-20e5-434f-83a4-d630456099dc/Images/Documentation/Mac%20System%20Preferences%20Later.png)