---
title: "D365 Requirements"
slug: "d365-requirements"
description: "This article serves as a requirement list for D365 integration. "
updated: 2022-04-05T20:03:33Z
published: 2022-04-05T20:03:33Z
canonical: "docs.screenmeet.com/d365-requirements"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.screenmeet.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Requirements

## Requirements:

Before installing ScreenMeet for Omnichannel solution please make sure you have:

- **Microsoft Omnichannel for Customer service hub** installed in your environment
- **Dynamics Administrator privileges**
- **Azure Activity Directory privileges**   
This is required to consent on behalf of your org to use ScreenMeet Solutions