Custom Consent Message

This article explains how to configure the custom consent message. It gives your organization control over the message that end users must read and accept before joining a session, ensuring it aligns with your legal or compliance requirements.

Available in Remote Support version 2.114.7

Configure your Custom Consent Message

1. Log in to console.screenmeet.com as an administrator

2. Click Organization —> Settings and Policies —> Remote Support Features

3. Enable Custom Consent Message

4. Click the New Window Icon (highlighted in red)

   

5. Select a custom language if required from the dropdown of supported languages

6. Click the three dots to set as the default language if necessary

7. Click into the text box and type your organization’s custom consent message

8. Click Preview to view it in the Remote Support client

9. Click Save to confirm your changes

10. click Save on the Remote Support Features screen

To remove the custom consent message:

• Click the three dots —> click Clear custom message —> click Save