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    Deploying a Pre-installed Client
    • 24 Jan 2025
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    Contenido

    Deploying a Pre-installed Client

    • Actualizado en 24 Jan 2025
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    Resumen del artículo

    ScreenMeet Client Deployment and Configuration

    Overview

    You can deploy the Windows MSI or MacOS PKG files to employees' machines, enabling them to open the ScreenMeet desktop application to enter a remote support code instead of downloading the on-demand client.

    Note: If upgrading from a ScreenMeet version below 2.61.6, uninstall the previous version before installing the new client.

    Client Download Links

    Operating System

    File Type

    Download Link

    Windows

    MSI

    Download Windows MSI

    MacOS

    PKG

    Download MacOS PKG

    Linux (Debian-based)

    DEB

    Download Linux DEB

    Windows Client

    The Windows MSI installer includes options for deploying the Beam service, which is required for unattended remote control. During installation, you can choose whether to install the Beam service.

    Command-line Reference for Windows Deployment

    Below is a list of configuration options for deploying the ScreenMeet MSI via the command line.

    Common Settings

    Argument

    Values

    Description

    Default Value

    APPLICATIONFOLDER

    [Path to ProgramFilesX86]\ScreenMeet

    Path to the installation folder.

    [Path to ProgramFilesX86]\ScreenMeet

    PROGRAMMENUSHORTCUT

    1 (Enable), <empty string> (Disable)

    Add a shortcut to the Program Menu.

    1

    DESKTOPSHORTCUT

    1 (Enable), <empty string> (Disable)

    Add a shortcut to the Desktop.

    1

    AUTOCHECKUPDATES

    true, false

    Enable automatic update checks.

    true

    AUTOUPGRADE

    true, false

    Automatically download and install updates (requires AUTOCHECKUPDATES=true).

    true

    ADDLOCAL

    SupportFeature[,BeamFeature]

    List of features to install (comma-separated).

    SupportFeature,BeamFeature

    ORGRESTRICT

    true, false

    Restrict client usage to organizations listed in ORGRESTRICTLIST.

    false

    ORGRESTRICTLIST

    Comma-separated list (e.g., 82,154)

    List of organization IDs allowed to use the client. Obtain organization IDs from the admin interface.

    None

    Example Command

    msiexec /i ScreenMeet.msi /quiet APPLICATIONFOLDER="C:\Program Files (x86)\ScreenMeetApp" ADDLOCAL="SupportFeature" DESKTOPSHORTCUT="1"

    This installs ScreenMeet to C:\Program Files (x86)\ScreenMeetApp, enables the Remote Support feature, and creates a desktop shortcut.

    Beam Settings

    Argument

    Values

    Description

    Default Value

    BEAMGROUPKEY

    String

    Beam group key.

    Empty string

    BEAMAUTHTYPE

    noauth, native, password

    Authentication type.

    noauth

    BEAMPASSWORD

    String

    Password for password authentication type.

    Empty string

    BEAMHIDEUI

    1 (Enable), 0 (Disable)

    Enable the "hide UI" feature.

    0

    BEAMENABLELOG

    1 (Enable), 0 (Disable)

    Enable file logging.

    0

    BEAMUPLOADLOG

    1 (Enable), 0 (Disable)

    Enable log uploads to ScreenMeet servers for analysis in Kibana.

    0

    BEAMFILTERLABEL

    String

    Label for Beam filters.

    Empty string

    BEAMFILTERTAGS

    Comma-separated list

    Tags for Beam filtering.

    Empty string

    BEAMNOTIFICATIONTYPES

    Comma-separated values

    Specify notification types (error, info, warning) to display during sessions.

    Empty string

    Updated Beam Parameters

    • BEAMNOTIFICATIONTYPES: Configure specific notification types to enhance session visibility and troubleshooting.

    Example Command

    msiexec /i ScreenMeet.msi /quiet APPLICATIONFOLDER="C:\Program Files\ScreenMeet" BEAMGROUPKEY="abc123" BEAMAUTHTYPE="password" BEAMPASSWORD="securePass" BEAMENABLELOG="1" BEAMUPLOADLOG="1"

    MacOS Client

    The MacOS PKG client requires post-installation configuration using command-line arguments. Below are the supported parameters:

    Supported Session Parameters

    Argument

    Value

    Description

    code

    <session pin>

    Connect to a session automatically on startup.

    confirmconsent

    true, false

    Skip the consent screen (false skips, true waits for consent).

    fileLogsLevel

    1-4

    Set the logging level (1=Critical, 4=Debug).

    proxy_url

    <url>

    Proxy server URL.

    proxy_username

    <username>

    Proxy username.

    proxy_password

    <password>

    Proxy password.

    Configuration Example

    bashCopyEditopen -n -a "/Applications/ScreenMeetSupport.app" --args code="977113" confirmconsent="false"

    New MacOS Configuration Parameters

    • getAllowedOrgIDs: Returns the list of allowed organization IDs.

    • setAllowedOrgIDs: Sets or disables allowed organization restrictions.

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