Configuring ScreenMeet / Microsoft Entra ID integration

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Configuring User Roles for ScreenMeet in Microsoft Entra ID

This guide outlines the steps to add users and assign roles for accessing and managing ScreenMeet in Microsoft Entra ID.


Prerequisites

  • Access to your organizations Microsoft Entra ID.

  • Administrator permissions to configure Microsoft Entra ID.


Steps to Configure User Roles

1. Sign In and Navigate to Microsoft Entra ID

  • Log in to the Microsoft Entra ID.

  • Click the hamburger menu icon and select Microsoft Entra ID.

2. Go to Enterprise Applications

In Microsoft Entra ID, select Enterprise Applications.

Enterprise Applications

3. Search for ScreenMeet Support

Within Enterprise Applications, search for ScreenMeet Support.

Search for ScreenMeet Support

Within this section, you can add users who will access ScreenMeet to create support sessions.

Important - Group Level Assignment

When assigning a group to an application, only users within that group will have access. The assignment does not cascade to nested groups. For more information, refer to the Microsoft Documentation.

4. Manage Users and Groups

  • Under the Manage section, select Users and Groups.

Users and Groups

5. Add a User

  • Select Add User.

Add User

6. Assign a Role

  • Select the appropriate members.

Select Users

Assign the user a role:

  • Agent – Can create support sessions.

  • Admin – Can modify ScreenMeet permission settings for the entire organization.

Assign Roles

7. Verify Admin Permissions in ScreenMeet Console

ScreenMeet Console Verification