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Replay Release Notes Q1 2022

  • Mis à jour le Feb 15, 2022
  • Publié le Feb 7, 2022
  • 1 Minute(s) lue(s)
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Release Notes

ScreenMeet Replay is a new offering that allows agents to send users a link that allows them to upload a video/screen recording to aid in a customer support/technical support capacity.

Agents can retrieve the downloaded file at their convenience as part of an integrated case within their CRM.