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Session Details
- 11 Jun 2020
- 1 Minute à lire
- Impression
- SombreLumière
- PDF
Session Details
- Mis à jour le 11 Jun 2020
- 1 Minute à lire
- Impression
- SombreLumière
- PDF
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At the end of the session, it will create an audit trail of the activity details between the end-user and agent. These details will be pushed back into the Zendesk ticket as internal notes along with the remote device system information.
System Information will be the remote device’s system information.
Session Log will contain the activity history between the agent and the end user’s remote device.
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