目次 x
- Introduction
- リモートサポート
- Live
- Beam
- Overview
- Requirements
- Admin Guide
- Setting up a Beam Group
- Edit Settings
- Edit Access to the Beams Group
- Installing the Windows Beam Client to a Device
- Installing the MacOS Beam Client to a Device
- Deploying Beam Across the Organization to Windows Devices
- Deploying Beam Across the Organization to Mac Devices
- Changing Beam Settings on a Device
- Agent Guide
- Release Notes
- CoBrowse
- Replay
- Live Plus
- Mobile SDK
- ScreenMeet AI
- CRM Integration
- Salesforce
- Overview
- Requirements
- Installation
- Administrator installation checklist
- Getting Application from the AppExchange
- Permissions Overview and Roles
- Service Account Setup
- Permission Assignment
- Adding the ScreenMeet Component to Object Records
- Sign into console
- Enabling features within the Salesforce + ScreenMeet component
- AI Summarization
- Upgrading the ScreenMeet application to 1.12+
- Additional Features
- Apex API
- Agent Guide
- Troubleshooting
- Release Notes
- ServiceNow
- Zendesk
- Microsoft D365
- Dynamics365
- Genesys
- Salesforce
- ScreenMeet Administrator Tools
- Trial Accounts
- ScreenMeet Developer Portal
- Training Resources
- Getting Help
- Archive
- ScreenMeet Live 2.0 - What's New
- Live - old
- FAQ
- Internal
- Agent Support Tools
- User Guide
- Installation-legacy
- FAQ's
- User Guide
- Requirements & Overview
- Configuration Troubleshooting
- Tenant ID environment variable update
- ScreenMeet API Key environment variable update
- Agent Support Tools
- Custom Branding
- Upgrading from 2.x to 2.5+
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23.5 - May
Product Enhancements
- Added a feature that allows to enforce a default background by default for agents
Bug fixes
- Corrected an issue that caused the camera stream to not appear if the previous session was closed in certain cases.
- Corrected an issue that caused remote control to not be limited to other windows on the client machine
- Corrected an issue that caused the entire desktop to be visible in the desktop preview mode when sharing a particular window
23.4 - April
Bug fixes
- Corrected an issue where, in some cases, download links were missing for recordings
- Corrected an issue that caused resolution of recording files to be lower than expected.
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