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Session Details
- 11 Jun 2020
- 1 読む分
- 印刷する
- 闇光
- PDF
Session Details
- 更新日 11 Jun 2020
- 1 読む分
- 印刷する
- 闇光
- PDF
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記事の要約
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At the end of the session, it will create an audit trail of the activity details between the end-user and agent. These details will be pushed back into the Zendesk ticket as internal notes along with the remote device system information.
System Information will be the remote device’s system information.
Session Log will contain the activity history between the agent and the end user’s remote device.
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