---
title: "Remote Support Overview"
slug: "remote-support-overview"
description: "This article outlines what the ScreenMeet remote support tool does. "
updated: 2025-07-01T20:29:22Z
published: 2025-07-01T20:29:22Z
canonical: "docs.screenmeet.com/remote-support-overview"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.screenmeet.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Overview

### ScreenMeet Remote Support Overview

ScreenMeet Remote Support allows your technology professionals to remotely view/control an end user or customer's device (computer/phone/tablet, etc). Remote Support can be used to investigate, triage, troubleshoot, and resolve an end users technical issue/question.