Remote Support Release Notes Q1 23
  • 29 Mar 2023
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Remote Support Release Notes Q1 23

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Article summary

23.3 - March

Product enhancements

  • Improved auto update functionality
  • Updated SSL signatures for certificates in June.
  • Added remote clipboard functionality to Linux support tools.
  • Ported Linux client to Debian arm64.

Bug Fixes

  • Fixed issue that caused keys to stick when using Mac and Remote Support.

23.1 - February

Product enhancements

  • Added a feature to allow end-users to opt out of session recordings - Windows application.
  • Improved auto-update functionality
  • Allow scripts to retrieve session status information from the ScreenMeet app.
  • Improved file transfer handling to have transfer fail gracefully if file type is not supported or if virus scan detects infected files. 
  • Implemented security improvements in line with periodic security audits. 

Bug Fixes

  • Corrected an issue that caused mouse cursors to not render properly on specific devices. 
  • Corrected an issue that caused the remote support client to restart after cancelling remote control in rare cases.
  • Corrected an issue that prevented entering text into Powershell windows in rare cases.



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