---
title: "Remote Support Release Notes Q2 24"
slug: "remote-support-release-notes-q2-24"
description: "Explore the latest software updates with enhanced accessibility, improved logging, and bug fixes for Mac, Windows, and Linux clients."
updated: 2024-08-30T16:35:39Z
published: 2024-08-30T16:35:39Z
canonical: "docs.screenmeet.com/remote-support-release-notes-q2-24"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.screenmeet.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Remote Support Release Notes Q2 24

### 24.4.0 - April

Versions

Mac: 2.96.564

Windows: 2.95.1

#### Product Enhancements

- Enhanced the software's accessibility features to improve user experience for all.

#### Bug Fixes

- Fixed an issue where the remote clipboard was disabled after page reload.
- The laser pointer will now show on Mac when certain settings are disabled.

### 24.5.0 - May

Versions

Mac: 2.97.586

Windows: 2.97.9

#### Product Enhancements

- Enhanced logging if the ‘enhancedlogging’ flag in the remote support session policy is true.
- Updated the verbiage in the Remote Support Update Prompt to make it more clear to users.
- Added an extra private key validation feature.
- Enhanced the pre installed client to ensure it respects the preinstalled client's org restrict settings.
- The chat message on Android no longer automatically scrolls to the bottom of the chat when an agent is typing.
- Improved error handling when joining a session on Linux from a command line prompt.
- Support unattended sessions for Linux client.

#### Bug Fixes

- Fixed an issue on Mac that would cause the app to stop responding once the file explorer was opened during a file transfer.
- Resolved an issue for Mac that would occasionally display the laser pointer tab option when that option should not be available.
- Resolved an issue where the users wallpaper was not always hidden when that feature is toggled on.
- The application now functions properly with Wayland enabled.
- Agents are now able to scroll on Linux clients when remote control is enabled.

### 24.6.0 - June

Versions

Mac: 2.98.591

Windows: 2.98.0

#### Bug Fixes

- Updated verbiage in Portuguese that was incorrectly translated.