---
title: "Remote Support Release Notes Q3 23"
slug: "remote-support-release-notes-q3-23"
updated: 2023-11-13T22:51:26Z
published: 2023-11-13T22:51:26Z
canonical: "docs.screenmeet.com/remote-support-release-notes-q3-23"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.screenmeet.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Remote Support Release Notes Q3 23

## 23.9 - September

### Product Enhancements

- Updated the Viewer and Windows client to better reflect the two layers of Administrative permissions on Windows.

### Bug fixes

- Fixed an issue where unexpected behavior occurred when UAC was disabled, but a session was initiated with "Enable Admin permissions," and a non-admin end-user was invited.
- Resolved a problem where the client wouldn't reconnect after startup if both on-demand and MSI were installed.
- Addressed an issue where the agent wasn't receiving feedback in a situation where UAC was disabled, but UAC escalation was attempted.

## 23.8 - August

### Product Enhancements

- Improved experience around System versus Admin permissions when remote controlling a Windows device.
- Enabled support for international keyboard layouts on MacOS.
- Improved performance (framerate, resolution) in rare cases where VPNs/proxies degraded ScreenMeet performance on macOS.
- Updated the Android app to align with the latest Google Play requirements.

## 23.6 - June

### Product Enhancements

- Enhanced security with the support for 9-digit pins
- Upgrades have been made to the capture pipeline to improve stream quality.

### Bug fixes

- Improved compatibility of the Viewer with Firefox.
- Resolved an issue in the Viewer's System Info dialog that displayed an incorrect proxy value.
- Better error handling has been implemented on the Beam server.
- Increased app stability during periods of unreliable network connectivity.
- Addressed an issue where starting a session via the command line interfered with another closing session.
- Various minor bug fixes and enhancements for Windows users.

##