---
title: "Remote Support Release Notes Q3 24"
slug: "remote-support-release-notes-q3-24"
description: "Explore the latest updates in version 24.9.0, featuring enhanced security, improved functionality, and crucial bug fixes for Mac and Windows applications."
updated: 2024-09-25T18:20:52Z
published: 2024-09-25T18:20:52Z
canonical: "docs.screenmeet.com/remote-support-release-notes-q3-24"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.screenmeet.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Remote Support Release Notes Q3 24

### 24.7.0 - July

Versions

Mac: 2.98.596

Windows: 2.99.2

#### Product Enhancements

- #### Improved the applications cleanup and exit process.

#### Bug Fixes

- Fixed an issue that prevented PowerShell from opening as admin on the end users machine.
- Resolved a bug that caused custom branding to not be displayed in the MSI application.
- Resolved an issue that would occasionally display an error stating ‘The application requires Windows 10 or later’ even when the OS was on Windows 10.

### 24.9.0 - September

Versions

Mac: 2.101.614

Windows: 2.101.35

#### Product Enhancements

- Updated the French verbiage to provide a clearer and more detailed message to the end user.
- Enhanced the product so certain functions work with PuTTY.
- Added a new policy that determines who can select their monitor or screen to be shared during the session.
- Enhanced security and implemented rate limiting.
- Permissions can now be escalated more quickly and without session interruption.
- Screen narrator tools and Input Method Editors are now enabled for sessions with escalated permissions.

#### Bug Fixes

- The pre-installed app now displays the correct ScreenMeet icon on Linux.
- Resolved an issue that would allow a user to open ScreenMeet multiple times on Linux.
- We fixed an issue preventing the expected text input for full-width Japanese characters.
- The download file name displays properly on the download screen.