---
title: "Resetting passwords for standalone organizations"
slug: "resetting-passwords-for-standalone-organizations"
updated: 2024-11-25T17:08:45Z
published: 2024-11-25T17:08:45Z
canonical: "docs.screenmeet.com/resetting-passwords-for-standalone-organizations"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.screenmeet.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Resetting passwords for standalone organizations

### Instructions for ScreenMeet users to reset their passwords

- [ ] Navigate to [https://console.screenmeet.com](https://console.screenmeet.com) as the user who cannot login - [ ] ![](https://cdn.document360.io/9da39725-20e5-434f-83a4-d630456099dc/Images/Documentation/image(83).png)
- [ ] Enter your organization name and click on “sign in to ScreenMeet” - [ ] ![](https://cdn.document360.io/9da39725-20e5-434f-83a4-d630456099dc/Images/Documentation/image(84).png)
- [ ] Click on “forgot your password”. - [ ] ![](https://cdn.document360.io/9da39725-20e5-434f-83a4-d630456099dc/Images/Documentation/image(85).png)
- [ ] Enter your email address in the designated email box and press “reset my password”. - [ ] ![](https://cdn.document360.io/9da39725-20e5-434f-83a4-d630456099dc/Images/Documentation/image(86).png)
- [ ] Check your email for the password reset information. - [ ] the email will come from "[no-reply@verificationemail.com](mailto:no-reply@verificationemail.com)" - [ ] ![](https://cdn.document360.io/9da39725-20e5-434f-83a4-d630456099dc/Images/Documentation/image(87).png)

- [ ] Copy the "password reset code"
- [ ] Navigate back to the ScreenMeet console forgotten password screen
- [ ] Enter the "password reset code"
- [ ] Enter your desired new password in the fields below - [ ] The password must be entered twice to confirm this is the password you would like to use moving forward. - [ ] **NOTE: The confirmation code is only for the code sent to your email - this field is not for an old password/new password to be entered into.** - [x] ![](https://cdn.document360.io/9da39725-20e5-434f-83a4-d630456099dc/Images/Documentation/image(89).png)