---
title: "Review Agent Sessions"
slug: "review-agent-sessions"
description: "Review agent sessions in ScreenMeet: access session history, view details, and analyze performance metrics for improved session quality."
updated: 2025-08-15T04:27:20Z
published: 2025-08-15T04:27:20Z
canonical: "docs.screenmeet.com/review-agent-sessions"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.screenmeet.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Review Agent Sessions

### Introduction

This document outlines the process for reviewing agent sessions in ScreenMeet, including accessing session history, viewing session details, and interpreting metrics.

### Accessing Global Session History

From the main navigation on [console.screenmeet.com](https://console.screenmeet.com), select **Global Session History** to view all organization sessions.

This list includes active and closed sessions with sortable columns for Id, Case, Status, Pin, Updated At, Created At, Expires At, External User Id, and User Description.

### Filtering and Searching Sessions

- Use the **Search** bar to locate sessions by Id or keyword.
- Apply **Filter by** options to narrow results.
- Click **Refresh List** to update the displayed sessions.

### Viewing Session Details

Click a session Id to open its details. The session information includes:

- **Session Id** and **Session PIN**
- **Status** (active or closed)
- **Recording** status
- **Created At** and **Updated At** timestamps
- **Session Preservation** state with option to preserve

### Session Log

The **Session Log** tab lists chronological events with timestamps, types, and messages. Examples include user connections, video stream starts, agent joins, tool permission requests, chat messages, and session end events.

### System Info

The **System Info** tab shows device properties from the end-user, including model, manufacturer, OS version, build numbers, security patch level, root status, kernel version, and total RAM.

### Files

The **Files** tab displays uploaded session files with columns for Name, Type, Provider, Uploader, Size, and Status. If no files were uploaded, it will state *No results to display*.’

### Metrics

The **Metrics** tab provides performance data for the session. Metrics include:

- Agent and user FPS, RTT, bitrate, connect counts, latency, handshake time, bandwidth, disconnect counts, packet loss, auth validation time, and WebRTC connection times
- Each metric shows Total, Average, Median, Min, Max, and Standard Deviation values

Tip

Use metrics to identify network or performance issues during sessions.

### Conclusion

By following these steps, administrators can effectively review agent sessions, analyze activity, verify system details, and assess performance metrics to ensure session quality and resolve issues.