---
title: "Summer 2020 Release"
slug: "salesforce-release-summer-2020-live"
description: "Enhance your Salesforce experience with ScreenMeet Live Support for seamless video/audio chat, connecting up to five participants directly from any Object."
updated: 2021-10-12T02:34:59Z
published: 2021-10-12T02:34:59Z
canonical: "docs.screenmeet.com/salesforce-release-summer-2020-live"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.screenmeet.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Release Summer 2020 (1.9)

## ScreenMeet Live Support for Video/Audio Chat

ScreenMeet has added two-way video and chat integration to Salesforce. Start a Live session with a remote attendee directly from a Case or any other Object such as a Lead, Contact, or Opportunity. ScreenMeet Live allows up to five participants with video sharing, voice, and screen sharing and works directly in the browser, no app or download required for any party.

![](https://cdn.document360.io/9da39725-20e5-434f-83a4-d630456099dc/Images/Documentation/Live%20Salesforce%20Integration.png)Live In Session

## New ScreenMeetLiveWidget component

The new ScreenMeetLiveWidget is a single custom-managed component that allows you to create a Live, Cobrowse, or Remote Support session from an Object record such as a Case, Lead, Contact, or Opportunity.

![](https://cdn.document360.io/9da39725-20e5-434f-83a4-d630456099dc/Images/Documentation/ScreenMeet%20Widget%201.9.png)Choose Type of Session

## Connect ScreenMeet Sessions to any Object

Previously, ScreenMeet could only be connected to a Case. ScreenMeet Version 1.9 can now connect to any Object such as a Case, Lead, Contact, or Opportunity.

![](https://cdn.document360.io/9da39725-20e5-434f-83a4-d630456099dc/Images/Documentation/ScreenMeet%20in%20Lead(1).png)ScreenMeet Connected to a Lead