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    Installing the Windows Beam Client to a Device
    • 11 Oct 2022
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    Installing the Windows Beam Client to a Device

    • Updated on 11 Oct 2022
    • 1 Minute to read
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    Article summary

    Download the Beam Client msi and install.

    Follow the first prompt by clicking ‘Next'.

     


    Then click ‘Next’ to get to the next install menu and select the Destination Folder and choose whether you want to create a start menu shortcut and desktop shortcut.



    The next menu will ask you to select the features to be installed.


    ScreenMeet client will automatically be installed when you select Beam service. The ScreenMeet client will allow end users to launch the application from the desktop or start menu (if selected in the previous step) and enter the support pin created by an agent to receive remote support without additional downloads. This would be in the scenario of an attended support session, where the both agent and end user are participating in the session. The Beam service allows an agent to connect to the remote device without any interaction of an end user or even an end user being present.  


    The next menu is to configure auto update settings. You can have the client check for updates and automatically download and install the updates.


    The final two screens are for configuring Beam. When you added the Beam group in ScreenMeet Console, a Device Group Key was created. This value needs to be added to the Device Group Key field and validated. You will also select the authentication method on this screen. 


    If the ScreenMeet UI should be hidden when a Beam session is active, you can enable it on this screen. You can add a Label to provide a description for the machine.  Tags can also be added for searching and organization.  Filing logging and uploading can also be enabled / disabled in this screen.  These options can be enabled later in the ScreenMeet UI as well.


    Click Install and Finish.

    To check your device shows up in the Beam group, log into https://console.screenmeet.com and go to the relevant Beam group. 




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