---
title: "Starting a Session"
slug: "starting-a-session-from-within-servicenow"
description: "This article serves as a guide on how to start sessions from within ServiceNow. "
updated: 2022-02-25T13:34:47Z
published: 2022-02-25T13:34:47Z
canonical: "docs.screenmeet.com/starting-a-session-from-within-servicenow"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.screenmeet.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Starting a Session from within ServiceNow

In order to start a session from within ServiceNow, navigate to the location in which the ScreenMeet widget is embedded.

By default and in this example, we will show this from an open support case.

1.) Open an existing or new case within Servicenow
2.) Click on the "ScreenMeet" tab.
3.) Once the ScreenMeet tab is open, click on the desired session type(CoBrowse, Live, Remote Support, Replay) to create a session.

![image.png](https://cdn.document360.io/9da39725-20e5-434f-83a4-d630456099dc/Images/Documentation/image%2814%29.png){height="" width=""}