# ScreenMeet

> Knowledge base documentation for ScreenMeet.

## v1

- [Overview](https://docs.screenmeet.com/docs/remote-support-overview.md): This article outlines what the ScreenMeet remote support tool does.
- [Requirements](https://docs.screenmeet.com/docs/remote-support-requirements.md): This article outlines the requirements to run the ScreenMeet remote application program.
- [Deploying a Pre-installed Client](https://docs.screenmeet.com/docs/deploying-a-pre-installed-client.md): This article outlines how administrators can deploy pre-installed clients to their users devices.
- [TLS Inspection Overview](https://docs.screenmeet.com/docs/tls-inspection-overview.md)
- [Certificate-Based Device Validation](https://docs.screenmeet.com/docs/certificate-based-device-validation.md)
- [Remote Support Settings](https://docs.screenmeet.com/docs/remote-support-settings.md): This article outlines the available settings for remote support.
- [File Transfer Settings](https://docs.screenmeet.com/docs/file-transfer-settings.md): This file outlines the file transfer settings for remote support.
- [File & Recording Storage](https://docs.screenmeet.com/docs/file-recording-storage.md): This article outlines the available settings for file and recording storage.
- [AWS S3 File Storage](https://docs.screenmeet.com/docs/aws-s3-file-storage.md): This article outlines how to use AWS S3 file storage for remote support recordings.
- [Custom Windows Tools](https://docs.screenmeet.com/docs/custom-windows-tools.md): This article informs admins how they can make shortcuts available in the agent's toolbar.
- [Remote Support Branding](https://docs.screenmeet.com/docs/new-custom-branding.md)
- [Custom Consent Message](https://docs.screenmeet.com/docs/custom-consent-message.md)
- [Timeout Settings](https://docs.screenmeet.com/docs/timeout-settings.md): This article outlines the timeout settings for remote support sessions.
- [Remote Support Custom Domains](https://docs.screenmeet.com/docs/remote-support-custom-domains.md)
- [Retrieving Logs](https://docs.screenmeet.com/docs/remote-support-retrieving-logs.md): This article outlines how logs can be retrieved from the end users device.
- [Review Agent Sessions](https://docs.screenmeet.com/docs/review-agent-sessions.md): This article outlines how an administrator can view their agent's remote support sessions.
- [Starting a session](https://docs.screenmeet.com/docs/starting-a-remote-support-session-from-screenmeet-console.md): This article outlines how to start a remote support session.
- [Instructions to Person at End Point Device](https://docs.screenmeet.com/docs/instructions-to-person-at-end-point-device.md): This article outlines instructions for user at an end device for remote support.
- [New Remote Support Client for Windows](https://docs.screenmeet.com/docs/new-remote-support-client-for-windows.md)
- [New Remote Support Client for Mac](https://docs.screenmeet.com/docs/beta-mac-client.md)
- [Connecting to Mac devices](https://docs.screenmeet.com/docs/connecting-to-macs.md): This article outlines how to connect to Macs using ScreenMeet remote support.
- [Connecting to ChromeOS devices](https://docs.screenmeet.com/docs/connecting-to-chromeos-devices.md)
- [Connecting to Mobile devices](https://docs.screenmeet.com/docs/remotely-support-mobile-devices.md)
- [Reviewing a Session](https://docs.screenmeet.com/docs/reviewing-a-remote-support-session.md)
- [Screen Annotation](https://docs.screenmeet.com/docs/screenmeet-screen-annotation.md): This article outlines how the annotation feature works within Remote Support.
- [Screenshot](https://docs.screenmeet.com/docs/remote-support-screenshot.md): This article outlines the ways to upload screenshots in remote support.
- [System Information](https://docs.screenmeet.com/docs/screenmeet-system-information.md): This article outlines how to view device information in ScreenMeet remote support.
- [Zoom to Original Size](https://docs.screenmeet.com/docs/screenmeet-zoom-to-original-size.md): This article outlines how to zoom in on the view of the remote device.
- [Stream Performance](https://docs.screenmeet.com/docs/screenmeet-stream-performance.md): This article outlines how to adjust stream performance in remote support.
- [Invite Agents To Join Session](https://docs.screenmeet.com/docs/screenmeet-invite-agents-to-join-session.md): This article outlines how to invite other agents to the remote support session.
- [File Transfer](https://docs.screenmeet.com/docs/screenmeet-file-transfer.md): This article outlines how to complete a file transfer within Remote Support.
- [Chat](https://docs.screenmeet.com/docs/screenmeet-chat.md): This article outlines how to utilize the chat feature in remote support.
- [Leave Session](https://docs.screenmeet.com/docs/screenmeet-leave-session.md): This article outlines how to leave a remote support session.
- [Connection Information](https://docs.screenmeet.com/docs/connection-info.md): This article outlines information about the ScreenMeet remote support connection.
- [Minimize/Maximize Tools](https://docs.screenmeet.com/docs/screenmeet-minimizemaximize-tools.md): This article outlines how to minimize or maximize ScreenMeet remote support tools.
- [Pasting Text from Clipboard](https://docs.screenmeet.com/docs/pasting-text.md)
- [Request Remote Control](https://docs.screenmeet.com/docs/screenmeet-remote-control.md): This article outlines how to request remote control in remort support.
- [Request Administrator Permissions](https://docs.screenmeet.com/docs/screenmeet-requesting-uac-permission.md): This article outlines how to request admin permissions through remote support.
- [Windows Tools](https://docs.screenmeet.com/docs/screenmeet-windows-tools.md): This article outlines the available windows tools is remote support.
- [Clipboard](https://docs.screenmeet.com/docs/screenmeet-clipboard.md): This article outlines how to utilize the ScreenMeet remote clipboard.
- [Privacy Curtain](https://docs.screenmeet.com/docs/privacy-curtain.md): This article outlines how to utilize the privacy curtain within remote support.
- [Auto Login](https://docs.screenmeet.com/docs/screenmeet-auto-login.md): This article outlines how to enable the auto-login functionality.
- [Reboot Safe Mode](https://docs.screenmeet.com/docs/screenmeet-reboot-safe-mode.md): This article outlines how to reboot the machine in safe mode through remote support.
- [Troubleshooting Keyboard Input in Virtual Machines and Multi-Language Environments](https://docs.screenmeet.com/docs/troubleshooting-keyboard-input-in-virtual-machines.md)
- [November](https://docs.screenmeet.com/docs/release-notes-november-2019.md): ScreenMeet Remote Support Release notes - Nov 19
- [October](https://docs.screenmeet.com/docs/release-notes-october-2019.md): ScreenMeet Remote Support Release notes - Oct 19
- [September](https://docs.screenmeet.com/docs/release-notes-september-2019.md): ScreenMeet Remote Support Release notes - Sept 19
- [August ](https://docs.screenmeet.com/docs/release-notes-august-2019.md): ScreenMeet Remote Support Release notes - Aug 19
- [July](https://docs.screenmeet.com/docs/release-notes-july-2019.md): ScreenMeet Remote Support Release notes for July 2019
- [January](https://docs.screenmeet.com/docs/release-notes-january-2020.md): ScreenMeet Remote Support Release notes January 2020
- [February](https://docs.screenmeet.com/docs/release-notes-february-2020.md): ScreenMeet Remote Support Release notes Feb 2020
- [March](https://docs.screenmeet.com/docs/release-notes-march-2020.md): ScreenMeet Remote Support Release notes March 2020
- [September](https://docs.screenmeet.com/docs/september-2020.md): ScreenMeet Remote Support Release notes Sept 2020
- [October](https://docs.screenmeet.com/docs/release-notes-october-2020.md): ScreenMeet Remote Support Release notes Oct 2020
- [Remote Support Release Notes - Q1 22](https://docs.screenmeet.com/docs/remote-support-release-notes-q1-22.md): ScreenMeet Remote Support Release notes Q1 22
- [Remote Support Release Notes Q2 22](https://docs.screenmeet.com/docs/remote-support-release-notes-q2-22.md): Explore the product enhancements and issues resolved in the Q2 2022 release notes for Remote Support including updates for in-console audio playback, and Windows users.
- [Remote Support Release Notes Q3 22](https://docs.screenmeet.com/docs/remote-support-release-notes-q3-22.md): Explore the latest product enhancements and bug fixes for ScreenMeet Remote Support in the Q3 2022 release, including updates to support new SSL certificates.
- [Remote Support Release Notes Q4 22](https://docs.screenmeet.com/docs/remote-support-release-notes-q4-22.md)
- [Remote Support Release Notes Q1 23](https://docs.screenmeet.com/docs/remote-support-release-notes-q1-2023.md): Explore the latest product enhancements and bug fixes for ScreenMeet Remote Support in the Q1 2023 release.
- [Remote Support Release Notes Q2 23](https://docs.screenmeet.com/docs/remote-support-release-notes-q2-2023.md): Explore the latest product enhancement and bug fixes for ScreenMeet Remote Support in the Q2 2023 release.
- [Remote Support Release Notes Q3 23](https://docs.screenmeet.com/docs/remote-support-release-notes-q3-23.md)
- [Remote Support Release Notes Q4 23](https://docs.screenmeet.com/docs/remote-support-release-notes-q4-23.md)
- [Remote Support Release Notes Q1 24](https://docs.screenmeet.com/docs/remote-support-release-notes-q1-24.md)
- [Remote Support Release Notes Q2 24](https://docs.screenmeet.com/docs/remote-support-release-notes-q2-24.md)
- [Remote Support Release Notes Q3 24](https://docs.screenmeet.com/docs/remote-support-release-notes-q3-24.md)
- [Remote Support Release Notes Q4 24](https://docs.screenmeet.com/docs/remote-support-release-notes-q4-24.md)
- [Overview & Requirements](https://docs.screenmeet.com/docs/live-overview.md): This article outlines the ScreenMeet Live product at a high level.
- [Live Settings](https://docs.screenmeet.com/docs/screenmeet-live-settings.md): This article outlines the available settings that an admin can change for ScreenMeet Live.
- [File Transfer Settings](https://docs.screenmeet.com/docs/file-transfer-settings-1.md)
- [AWS S3 File Storage](https://docs.screenmeet.com/docs/aws-s3-file-storage-live.md)
- [Custom Background](https://docs.screenmeet.com/docs/screenmeet-live-custom-background.md): This article outlines how an admin can upload a background that their users can use in ScreenMeet Live.
- [Custom Domain](https://docs.screenmeet.com/docs/live-custom-domain.md): This article outlines the capability for ScreenMeet to create a custom domain for Live.
- [Custom URL](https://docs.screenmeet.com/docs/custom-url.md): This article outlines changing live URL parameters to include user names as part of the URL when making new sessions.
- [Custom Styling Guide](https://docs.screenmeet.com/docs/live-custom-styling-guide.md): This article outlines custom styling/branding for ScreenMeet Live.
- [Starting a Session](https://docs.screenmeet.com/docs/starting-a-live-session.md): This article outlines how to start a Live Session.
- [Hosting a Desktop Session](https://docs.screenmeet.com/docs/hosting-a-live-desktop-session.md): This article outlines how to start a Live Desktop session.
- [Hosting a Mobile Session](https://docs.screenmeet.com/docs/hosting-a-mobile-live-session.md): This article outlines how to host a ScreenMeet Live session on Mobile.
- [Scheduling a Session](https://docs.screenmeet.com/docs/scheduling-a-live-session.md)
- [Reviewing a Session](https://docs.screenmeet.com/docs/reviewing-a-live-session.md): This article outlines how to review a ScreenMeet Live session.
- [Live Troubleshooting Guide](https://docs.screenmeet.com/docs/live-troubleshooting-guide.md)
- [Hosting a Desktop Session - prior edition](https://docs.screenmeet.com/docs/hosting-a-desktop-session-legacy-live.md): This article outlines how to host a desktop session for our legacy version of ScreenMeet Live.
- [Live Release Notes Q1 22](https://docs.screenmeet.com/docs/live-release-notes-q1-22.md): This article describes recent changes to the ScreenMeet Live platform.
- [Live Release Notes Q2 22](https://docs.screenmeet.com/docs/live-release-notes-q2-22.md): Explore the latest updates from the Q2 2022 release including browser title customization, iOS Chrome support, and session recordings.
- [Live Release Notes Q3 22](https://docs.screenmeet.com/docs/live-release-notes-q3-22.md): Explore the latest product enhancements and corrected  issues from the Q3 2022 release including simultaneous desktop.
- [Live Release Notes Q4 22](https://docs.screenmeet.com/docs/live-release-notes-q4-22.md)
- [Live Release Notes Q1 23](https://docs.screenmeet.com/docs/live-release-notes-q1-2023.md): Explore the latest product enhancements and corrected issues from the Q1 2023 release, including new snapshot functions, camera settings, and remote control improvements.
- [Live Release Notes Q2 23](https://docs.screenmeet.com/docs/live-release-notes-q2-23.md): Explore the latest product enhancements and issues resolved from the Q2 2023 release.
- [Live Release Notes Q3 23](https://docs.screenmeet.com/docs/live-release-notes-q3-23.md)
- [Live Release Notes Q4 23](https://docs.screenmeet.com/docs/live-release-notes-q4-23.md)
- [Live Release Notes Q1 2024](https://docs.screenmeet.com/docs/live-release-notes-q1-2024.md)
- [Live Release Notes Q2 2024](https://docs.screenmeet.com/docs/live-release-notes-q2-2024.md)
- [Live Release Notes Q3 2024](https://docs.screenmeet.com/docs/live-release-notes-q3-2024.md)
- [Live Release Notes Q4 2024](https://docs.screenmeet.com/docs/live-release-notes-q4-2024.md)
- [Beam Overview](https://docs.screenmeet.com/docs/screenmeet-beam-overview.md): This article serves as an overview of ScreenMeet Beam. This is our unattended remote support application that allows agents to connect without needing the end user.
- [Requirements](https://docs.screenmeet.com/docs/screenmeet-beam-requirements.md): This document outlines the requirements for Beams / Unattended ScreenMeet support.
- [Beam Client: Installation, Deployment, and Configuration Guide](https://docs.screenmeet.com/docs/beam-client-installation-deployment-and-configuration-guide.md)
- [Beam Groups: Setup, Settings, and Access Management](https://docs.screenmeet.com/docs/beam-groups-setup-settings-and-access-management.md)
- [Connecting to a Device Using Beam](https://docs.screenmeet.com/docs/screenmeet-beam-connecting-to-a-device-using-beam.md): This article outlines how to connect to a device using ScreenMeet beams.
- [Refreshing Connection](https://docs.screenmeet.com/docs/refreshing-connection.md)
- [Beam Release Notes Q1 22](https://docs.screenmeet.com/docs/beam-release-notes-q1-2022.md): This article outlines the recent changes made to the Beam platform.
- [Beam Release Notes Q2 22](https://docs.screenmeet.com/docs/beam-release-notes-q2-2022.md): Explore the latest product enhancements for ScreenMeet Beam in the Q2 2022 release.
- [Beam Release Notes Q3 22](https://docs.screenmeet.com/docs/beam-release-notes-q3-22.md): Explore the latest product enhancements and resolved issues for ScreenMeet Beam in the Q3 2022 release.
- [Beam Release Notes Q4 22](https://docs.screenmeet.com/docs/beam-release-notes-q4-22.md): Explore the latest product enhancements for ScreenMeet Beam in the Q4 2022 release.
- [Beam Release Notes Q1 23](https://docs.screenmeet.com/docs/beam-release-notes-q1-2023.md): Explore the latest updates for 
ScreenMeet Beam in the Q1 2023 release, including product enhancements and bug fixes.
- [Beam Release Notes Q2 23](https://docs.screenmeet.com/docs/beam-release-notes-q2-23.md): Explore the latest product enhancements and bug fixes for ScreenMeet Beam in the Q2 2023 release.
- [Beam Release Notes Q3 23](https://docs.screenmeet.com/docs/beam-release-notes-q3-2023.md)
- [Beam Release Notes Q3 23](https://docs.screenmeet.com/docs/beam-release-notes-q4-23.md): Explore the latest product enhancements and bug fixes for ScreenMeet Beam in the Q3 2023 release.
- [Beam Release Notes Q1 24](https://docs.screenmeet.com/docs/beam-release-notes-q1-24.md)
- [Beam Release Notes Q2 24](https://docs.screenmeet.com/docs/beam-release-notes-q2-24.md)
- [Beam Release Notes Q4 24](https://docs.screenmeet.com/docs/beam-release-notes-q4-24.md)
- [Overview](https://docs.screenmeet.com/docs/cobrowse-overview.md): This article serves as a summary for the CoBrowse platform.
- [Requirements](https://docs.screenmeet.com/docs/cobrowse-requirements.md): This article serves as a list of the requirements to utilize ScreenMeet CoBrowse.
- [Cobrowse Settings](https://docs.screenmeet.com/docs/cobrowse-settings.md): This article outlines all of the various settings that you can customize for your CoBrowse experience.
- [File Storage on AWS](https://docs.screenmeet.com/docs/cobrowse-aws-s3-file-storage.md): This article outlines utilizing AWS S3 buckets for CoBrowse recordings.
- [CoBrowse Deployments](https://docs.screenmeet.com/docs/cobrowse-deployments.md)
- [File Transfer Settings](https://docs.screenmeet.com/docs/file-transfer-settings-cobrowse.md)
- [Quick Links](https://docs.screenmeet.com/docs/quick-links.md)
- [Cobrowse Script ](https://docs.screenmeet.com/docs/cobrowse-script-setting-up.md): This article shows the required scripts that must be added to your web page in order for the CoBrowse platform to work.
- [Hotkeys](https://docs.screenmeet.com/docs/cobrowse-hotkeys.md): This article enables hotkeys that can be used within the CoBrowse experience.
- [Localization](https://docs.screenmeet.com/docs/cobrowse-localization.md): This article outlines adding locale data to customize the CoBrowse experience.
- [Remove End Cobrowse Button](https://docs.screenmeet.com/docs/cobrowse-remove-end-cobrowse-button.md): This article outlines removing the "End CoBrowse" button.
- [Custom Copy](https://docs.screenmeet.com/docs/cobrowse-custom-copy.md): This article outlines how you can change the text elements within the CoBrowse platform.
- [Advanced CSS customization](https://docs.screenmeet.com/docs/advanced-css-customization.md): This article outlines how a web developer can customize CoBrose UI elements.
- [Creating a Custom UI](https://docs.screenmeet.com/docs/cobrowse-creating-a-custom-ui.md): This article outlines how you can develop your own UI elements to start/end sessions for CoBrowse.
- [Configuring Information Security & PII](https://docs.screenmeet.com/docs/cobrowse-configuring-information-security-pii.md): This article outlines how you can configure the CoBrowse experience to hide protected/sensitive information from being displayed.
- [Starting a Session with a URL](https://docs.screenmeet.com/docs/cobrowse-starting-a-session-with-a-url.md): This article outlines how you can start a CoBrowse session with a URL.
- [Events](https://docs.screenmeet.com/docs/cobrowse-events.md): This article outlines the events that happen when CoBrowse sessions are started or stopped.
- [Video Chat Integration](https://docs.screenmeet.com/docs/video-chat-integration.md): This article outlines how you can enable ScreenMeet Live to work within CoBrowse.
- [Multiple Domain and Subdomain support](https://docs.screenmeet.com/docs/multiple-domain-and-subdomain-support.md): This article outlines how CoBrowse sessions can traverse through multiple domains and subdomains.
- [Remote Control](https://docs.screenmeet.com/docs/cobrowse-remote-control-1.md)
- [Canvas](https://docs.screenmeet.com/docs/canvas.md)
- [Troubleshooting](https://docs.screenmeet.com/docs/troubleshooting.md)
- [Minimal Cobrowse Script](https://docs.screenmeet.com/docs/minimal-cobrowse-script.md)
- [Starting a Session](https://docs.screenmeet.com/docs/starting-a-cobrowse-session.md): This article outlines how an agent can start a CoBrowse session.
- [Hosting a Session](https://docs.screenmeet.com/docs/hosting-a-cobrowse-session.md): This article outlines how an agent can host a CoBrowse session.
- [Reviewing a Session](https://docs.screenmeet.com/docs/reviewing-a-cobrowse-session.md): This article outlines how a CoBrowse session can be reviewed after the session has happened.
- [CoBrowse Release Notes Q1 22](https://docs.screenmeet.com/docs/cobrowse-release-notes-q1-22.md): This article outlines recent changes that have been made to the CoBrowse platform in the first quarter of 2022.
- [CoBrowse Release Notes Q2 22](https://docs.screenmeet.com/docs/cobrowse-release-notes-q2-22.md): This article highlights issues resolved, product enhancements, and feature updates for ScreenMeet CoBrowse in the Q2 2022 release.
- [CoBrowse Release Notes Q3 22](https://docs.screenmeet.com/docs/cobrowse-release-notes-q3-22.md)
- [CoBrowse Release Notes Q4 22](https://docs.screenmeet.com/docs/cobrowse-release-notes-q4-22.md)
- [CoBrowse Release Notes Q1 23](https://docs.screenmeet.com/docs/cobrowse-release-notes-q1-2023.md)
- [CoBrowse Release Notes Q2 23](https://docs.screenmeet.com/docs/cobrowse-release-notes-q2-23.md): This article highlights bug fixes and product enhancements for ScreenMeet CoBrowse in the Q2 2023 release.
- [CoBrowse Release Notes Q3 23](https://docs.screenmeet.com/docs/cobrowse-release-notes-q3-23.md)
- [CoBrowse Release Notes Q4 23](https://docs.screenmeet.com/docs/cobrowse-release-notes-q4-23.md)
- [CoBrowse Release Notes Q1 24](https://docs.screenmeet.com/docs/cobrowse-release-notes-q1-24.md)
- [CoBrowse Release Notes Q2 24](https://docs.screenmeet.com/docs/cobrowse-release-notes-q2-24.md)
- [CoBrowse Release Notes Q3 24](https://docs.screenmeet.com/docs/cobrowse-release-notes-q3-24.md)
- [CoBrowse Release Notes Q4 24](https://docs.screenmeet.com/docs/cobrowse-release-notes-q4-24.md)
- [Overview](https://docs.screenmeet.com/docs/replay-overview.md): This article describes how the ScreenMeet Replay tool functions.
- [Requirements](https://docs.screenmeet.com/docs/replay-requirements.md): This article outlines the requirements for ScreenMeet Replay.
- [Apex API to Start Replay](https://docs.screenmeet.com/docs/replay-sfdc-apex-api-to-start-replay.md): This article describes how to use Salesforce Apex to start a ScreenMeet replay session.
- [Replay Settings](https://docs.screenmeet.com/docs/replay-settings.md): This article outlines what available settings there are for ScreenMeet replay.
- [Starting a Replay](https://docs.screenmeet.com/docs/starting-a-replay.md): This article outlines how to start a ScreenMeet replay session.
- [Creating a Replay Recording](https://docs.screenmeet.com/docs/creating-a-replay-recording.md): This article outlines how to create a ScreenMeet replay recording.
- [Reviewing a Replay](https://docs.screenmeet.com/docs/reviewing-a-replay.md)
- [Replay Release Notes Q1 2022](https://docs.screenmeet.com/docs/replay-release-notes-q1-2022.md): This article outlines recent changes made to the ScreenMeet replay platform.
- [Replay Release Notes Q4 22](https://docs.screenmeet.com/docs/replay-release-notes-q4-22.md)
- [Replay Release Notes Q1 23](https://docs.screenmeet.com/docs/replay-release-notes-q1-2023.md): This article outlines recent product enhancements and corrected issues made to ScreenMeet Replay in the Q1 2023 release.
- [Replay Release Notes Q2 23](https://docs.screenmeet.com/docs/replay-release-notes-q2-23.md)
- [Replay Release Notes Q3 23](https://docs.screenmeet.com/docs/replay-release-notes-q3-23.md)
- [Replay Release Notes Q1 24](https://docs.screenmeet.com/docs/replay-release-notes-q1-24.md)
- [Replay Release Notes Q2 24](https://docs.screenmeet.com/docs/replay-release-notes-q2-24.md)
- [Overview](https://docs.screenmeet.com/docs/screenmeet-ai-overview.md)
- [Requirements](https://docs.screenmeet.com/docs/ai-requirements.md)
- [AI Summary Studio](https://docs.screenmeet.com/docs/ai-summary-studio.md)
- [AI Summary History](https://docs.screenmeet.com/docs/ai-summary-history.md)
- [Frequently Asked Questions](https://docs.screenmeet.com/docs/screenmeet-ai-summarization-faq.md)
- [AI Release Notes Q4 24](https://docs.screenmeet.com/docs/ai-release-notes-q4-24.md)
- [Overview](https://docs.screenmeet.com/docs/mobile-sdk-overview.md): This article serves as an overview for the mobike SDK
- [Getting a Mobile API Key](https://docs.screenmeet.com/docs/getting-a-mobile-api-key.md): This article outlines how to get a mobile API key for ScreenMeet
- [Session Events for Mobile](https://docs.screenmeet.com/docs/session-events-for-mobile.md)
- [Overview](https://docs.screenmeet.com/docs/android-sdk-overview.md): This article serves as an overview for the Android SDK
- [Android SDK Quickstart](https://docs.screenmeet.com/docs/android-quickstart-guide.md): This article serves as a quick start for the android SDK.
- [Developer Notes](https://docs.screenmeet.com/docs/developer-notes-android.md): This article serves as developer notes for android.
- [Developer Notes (3.0.11)](https://docs.screenmeet.com/docs/developer-notes-android-3011.md)
- [How-to: Display a video stream to the end-user](https://docs.screenmeet.com/docs/android-sdk-howto-video-stream.md)
- [How-to: Setup the app for Laser Pointer](https://docs.screenmeet.com/docs/android-sdk-howto-laser-pointer.md)
- [Overview](https://docs.screenmeet.com/docs/ios-sdk-overview.md): This article serves as an overview for the iOS SDK.
- [iOS SDK Quickstart](https://docs.screenmeet.com/docs/ios-quickstart-guide.md): This article serves as a quickstart guide to the iOS SDK.
- [Developer Notes](https://docs.screenmeet.com/docs/developer-notes-ios.md): This article serves as developer notes for the iOS SDK.
- [Mobile SDK Release Notes](https://docs.screenmeet.com/docs/mobile-sdk-release-notes.md): Mobile SDK release notes for Q1 '22
- [Overview](https://docs.screenmeet.com/docs/salesforce-integration-overview.md): This article serves as an overview for Salesforce integration.
- [Requirements](https://docs.screenmeet.com/docs/salesforce-integration-requirements.md): This article serves as an outline of requirements for Salesforce Integration.
- [Installing ScreenMeet for Salesforce](https://docs.screenmeet.com/docs/administrator-installation-checklist.md)
- [ScreenMeet Permissions and Roles Overview](https://docs.screenmeet.com/docs/salesforce-permissions-overview-and-roles.md): This article serves as an overview of Salesforce Permissions.
- [Service Account Setup](https://docs.screenmeet.com/docs/salesforce-service-account-setup.md): This article serves as an overview of the service account for Salesforce.
- [Manage Beam Group Permission Set](https://docs.screenmeet.com/docs/manage-beam-group-permission-set.md)
- [Adding the ScreenMeet Component to Object Records](https://docs.screenmeet.com/docs/salesforce-adding-the-screenmeet-component-to-object-records.md): This article serves as a guide to add the screenmeet component to Salesforce.
- [Enabling features within the Salesforce + ScreenMeet component](https://docs.screenmeet.com/docs/enabling-features-within-the-salesforce-screenmeet-component.md)
- [Configure ScreenMeet for a New Salesforce Sandbox](https://docs.screenmeet.com/docs/configure-screenmeet-for-a-new-salesforce-sandbox.md)
- [Sign in to console.screenmeet.com](https://docs.screenmeet.com/docs/sign-into-console.md)
- [AI Summarization](https://docs.screenmeet.com/docs/ai-summarization-sf.md)
- [Upgrading ScreenMeet for Salesforce](https://docs.screenmeet.com/docs/upgrading-screenmeet-for-salesforce.md)
- [Upgrading to ScreenMeet for Salesforce v1.27: Migrating Away from Username-Password Authentication](https://docs.screenmeet.com/docs/upgrading-to-screenmeet-for-salesforce-v127-migrating-away-from-username-passwor.md)
- [Upgrading to 1.16+](https://docs.screenmeet.com/docs/upgrading-to-116-plus.md)
- [Upgrading to 1.15](https://docs.screenmeet.com/docs/upgrading-to-115.md): This article serves as a guide to upgrade ScreenMeet Salesforce integration to 1.15
- [Upgrading to v1.12](https://docs.screenmeet.com/docs/salesforce-upgrading-to-v112.md): This article outlines upgrading Salesforce ScreenMeet integration to 1.12
- [Component settings](https://docs.screenmeet.com/docs/salesforce-component-settings.md)
- [Relationships to Other Objects: Data](https://docs.screenmeet.com/docs/salesforce-relationships-to-other-objects-data.md): This article serves as an outline for the junction object for ScreenMeet + Salesforce.
- [Page Layouts for Related Objects](https://docs.screenmeet.com/docs/salesforce-junciton-page-layouts.md): This article serves as an overview for junction page layouts within Salesforce
- [Managing Features with Permission Sets](https://docs.screenmeet.com/docs/managing-features-with-permission-sets.md): This article serves as an overview for custom permissions within Salesforce for ScreenMeet.
- [Creating a ScreenMeet Dashboard within Salesforce](https://docs.screenmeet.com/docs/screenmeet-dashboard-in-salesforce.md): This article serves as an example guide to make dashboards for Salesforce in ScreenMeet
- [Included Reports and how to add them into Dashboards](https://docs.screenmeet.com/docs/included-reports-and-how-to-add-them-into-dashboards.md)
- [ScreenMeet Reporting without Cases](https://docs.screenmeet.com/docs/screenmeet-reporting-without-cases.md)
- [Exporting ScreenMeet + Salesforce data to third party visualization tools](https://docs.screenmeet.com/docs/screenmeet-data-visualization-tools.md)
- [Session Metrics for Remote Support Sessions in Salesforce](https://docs.screenmeet.com/docs/session-metrics-for-remote-support-sessions-in-salesforce.md)
- [Customer initiated sessions with a chatbot](https://docs.screenmeet.com/docs/salesforce-chatbot-guide.md): This article provides step-by-step instructions to streamline the session creation workflow for agents in Salesforce.
- [Apex API Overview](https://docs.screenmeet.com/docs/salesforce-apex-api-overview.md): This article serves as an overview for the Apex API
- [ScreenMeet Live Session Object](https://docs.screenmeet.com/docs/salesforce-sm-session-object.md): This article describes the fields ScreenMeet utilizes within the Salesforce Live Session Object.
- [Apex API Reference](https://docs.screenmeet.com/docs/salesforce-apex-api-reference.md): This article serves as a reference guide for the Apex API.
- [Example: Automatic Live Call Scheduling](https://docs.screenmeet.com/docs/salesforce-automatic-live-session-scheduling.md): This article serves as an example to schedule calls automatically using Live.
- [Starting a Session from within Salesforce](https://docs.screenmeet.com/docs/starting-a-session-from-within-salesforce.md): This article serves as a guide to start sessions in Salesforce.
- [Running a Session](https://docs.screenmeet.com/docs/running-a-session-from-within-salesforce.md): This article outlines how to utilize each product inside of Salesforce.
- [Session History Within Case](https://docs.screenmeet.com/docs/session-history-within-case.md): This article serves as an overview of session history within Salesforce for ScreenMeet.
- [INVALID_FIELD](https://docs.screenmeet.com/docs/salesforce-invalid-field.md): This article serves as an overview of the invalid field error.
- [TypeError: Failed to fetch](https://docs.screenmeet.com/docs/salesforce-failed-to-fetch.md): This article serves as an overview of the faild to fetch error and how to correct it.
- [Package Installation Error - Case-Case Layout: feedLayout is not supported for this layout](https://docs.screenmeet.com/docs/salesforce-screenmeet-package-installation-errors.md): This article serves as a guide on how to fix the case layout error message.
- [HTTP 404 Error Code NOT_FOUND](https://docs.screenmeet.com/docs/salesforce-error-not-found.md): This article serves as a guide on how to fix the error not found error.
- [INVALID_FIELD_FOR_INSERT_UPDATE](https://docs.screenmeet.com/docs/salesforce-invalid-field-for-insert-update.md): This article serves as a guide on how to fix the invalid field error.
- [ No Option to Reset Security Token](https://docs.screenmeet.com/docs/salesforce-no-reset-security-token-option.md): This article serves as a guide on how to view the security token dialogue if it is not appearing.
- [404 NO_ACCESS](https://docs.screenmeet.com/docs/404-no-access.md): This article serves as a guide on how to fix the 404 no access error.
- [Release Winter 22 (1.15)](https://docs.screenmeet.com/docs/release-winter-22.md): This article serves as an outline of changes made in the Winter 22 release
- [Release Summer 21 (1.14)](https://docs.screenmeet.com/docs/release-summer-21-114.md): This article serves as an outline of changes made in the Summer 21 release.
- [Release Winter 2021 (v1.12)](https://docs.screenmeet.com/docs/salesforce-release-winter-2021.md): This article serves as an outline of the 2021 Winter release.
- [Release Summer 2020 (1.9)](https://docs.screenmeet.com/docs/salesforce-release-summer-2020-live.md): This article outlines changes made in Summer 2020 for Salesforce.
- [Salesforce Release Notes Q1 22](https://docs.screenmeet.com/docs/salesforce-release-notes-q122.md): This article serves as release notes for Salesforce Q1 2022.
- [Salesforce Release Notes Q3 22](https://docs.screenmeet.com/docs/salesforce-release-notes-q3-22.md)
- [Salesforce Release Notes Q4 22](https://docs.screenmeet.com/docs/salesforce-release-notes-q4-22.md)
- [Salesforce Release Notes Q1 23](https://docs.screenmeet.com/docs/salesforce-release-notes-q1-2023.md)
- [Salesforce Release Notes Q3 23](https://docs.screenmeet.com/docs/salesforce-release-notes-q3-23.md)
- [Salesforce Release Notes Q1 24](https://docs.screenmeet.com/docs/salesforce-release-notes-q1-24.md)
- [Salesforce Release Notes Q2 24](https://docs.screenmeet.com/docs/salesforce-release-notes-q2-24.md)
- [Salesforce Release Notes Q3 24](https://docs.screenmeet.com/docs/salesforce-release-notes-q3-24.md)
- [Salesforce Release Notes Q4 24](https://docs.screenmeet.com/docs/salesforce-release-notes-q4-24.md)
- [Overview](https://docs.screenmeet.com/docs/servicenow-overview.md): This article serves as an overview for the ServiceNow integration
- [Requirements](https://docs.screenmeet.com/docs/servicenow-requirements.md): This article serves as an overview for the requirements of the ServiceNow integration.
- [Known Issues on Xanadu](https://docs.screenmeet.com/docs/known-issues-on-xanadu.md)
- [Getting Application from ServiceNow Store](https://docs.screenmeet.com/docs/finding-screenmeet-in-the-servicenow-store-1.md): This article serves as a guide on how to get the ServiceNow application.
- [Guided Setup](https://docs.screenmeet.com/docs/servicenow-guided-setup.md): This article serves as an overview for the ServiceNow guided setup.
- [Fine tune access and features with roles and groups within ServiceNow](https://docs.screenmeet.com/docs/fine-tune-access-with-roles.md)
- [Configure ScreenMeet to only show on specified tables](https://docs.screenmeet.com/docs/configure-screenmeet-to-only-show-on-specified-tables.md)
- [Dashboards and Reports](https://docs.screenmeet.com/docs/servicenow-dashboards-and-reports.md)
- [AI Summarization](https://docs.screenmeet.com/docs/ai-summarization-snow.md)
- [AI Assist](https://docs.screenmeet.com/docs/ai-assist-2.md)
- [Upgrading your ServiceNow + ScreenMeet application](https://docs.screenmeet.com/docs/updating-servicenow-application.md)
- [Ensuring Successful Cloning of a New ServiceNow Instance with ScreenMeet Settings](https://docs.screenmeet.com/docs/implementing-cloned-servicenow-and-screenmeet-integration.md)
- [ScreenMeet Beam + ServiceNow Installation](https://docs.screenmeet.com/docs/screenmeet-beam-servicenow-installation.md): This doc gives instructions for installing ScreenMeet Beam for a Windows/Mac in ServiceNow and how to add a Beam Group inside of ServiceNow.
- [Manage Beam Access via ServiceNow Roles and Groups](https://docs.screenmeet.com/docs/manage-beam-access-via-servicenow-roles-and-groups.md)
- [API Details](https://docs.screenmeet.com/docs/snow-api-reference.md): This article serves as a reference guid for the ScreenMeet/ServiceNow API.
- [Overview](https://docs.screenmeet.com/docs/snow-api-overview.md): This article serves as an outline of the API for ServiceNow.
- [Starting a Session from within ServiceNow](https://docs.screenmeet.com/docs/starting-a-session-from-within-servicenow.md): This article serves as a guide on how to start sessions from within ServiceNow.
- [Starting a Beam Session](https://docs.screenmeet.com/docs/starting-a-beam-session.md)
- [Running a Session](https://docs.screenmeet.com/docs/running-a-session-in-servicenow.md): This article serves as a guide on how to run sessions inside of ServiceNow.
- [Session History within Case](https://docs.screenmeet.com/docs/session-history-within-servicenow-case.md): This article serves as a guide on how to view session history within a ServiceNow case.
- [ServiceNow Release Notes Q1 22](https://docs.screenmeet.com/docs/servicenow-release-notes-q1-22.md): This article serves as a release note document for Q1 22 for ServiceNow.
- [ServiceNow Release Notes Q3 22](https://docs.screenmeet.com/docs/servicenow-release-notes-q3-2022.md)
- [ServiceNow Release Notes Q1 23](https://docs.screenmeet.com/docs/servicenow-release-notes-q1-2023.md)
- [ServiceNow Release Notes Q3 23](https://docs.screenmeet.com/docs/servicenow-release-notes-q3-23.md)
- [ServiceNow Release Notes Q2 24](https://docs.screenmeet.com/docs/servicenow-release-notes-q2-24-1.md)
- [ServiceNow Release Notes Q3 24](https://docs.screenmeet.com/docs/servicenow-release-notes-q3-24.md)
- [ServiceNow Release Notes Q4 24](https://docs.screenmeet.com/docs/servicenow-release-notes-q4-24.md)
- [Requirements & Overview](https://docs.screenmeet.com/docs/zendesk-requirements-overview.md): This article serves as a requirement/overview for Zendesk integration.
- [Installation Guide](https://docs.screenmeet.com/docs/installation-guide.md): This article serves as a guide on how to install the ScreenMeet Zendesk integration.
- [Sign in with Zendesk](https://docs.screenmeet.com/docs/sign-in-with-zendesk.md): This article serves as a guide on how to sign into ScreenMeet inside of Zendesk.
- [Creating a Session](https://docs.screenmeet.com/docs/zendesk-creating-a-session.md): This article serves as a guide on how to create a session within Zendesk.
- [Create Multiple Sessions](https://docs.screenmeet.com/docs/create-multiple-sessions.md): This article serves as a guide on how to create multiple ScreenMeet sesisons in zendesk.
- [Zendesk Release Notes Q3 22](https://docs.screenmeet.com/docs/zendesk-release-notes-q3-2022.md)
- [Overview](https://docs.screenmeet.com/docs/dynamics365-overview.md): This article serves as an overview of the Dynamics 365 integration.
- [Requirements](https://docs.screenmeet.com/docs/d365-requirements.md): This article serves as a requirement list for D365 integration.
- [Initial Installation](https://docs.screenmeet.com/docs/omnichannel-initial-install.md): This article serves as a guide on how to install ScreenMeet in Omnichannel.
- [Configuring Environment Variables](https://docs.screenmeet.com/docs/configuring-environment-variables.md): This article serves as a guide on how to configure environment variables for the omnichannel integration.
- [Configure API service](https://docs.screenmeet.com/docs/configure-api-service.md): This article serves as a guide on how to configure the API service for the Omnichannel ScreenMeet integration.
- [Finalize Configuration](https://docs.screenmeet.com/docs/finalize-d365-configuration.md): This article serves as a guide on how to finalize the Omnichannel integration.
- [Enable ScreenMeet for Omnichannel Chat Widget](https://docs.screenmeet.com/docs/enable-omnichannel-for-screenmeet.md): This article serves as a guide on how to enable the ScreenMeet Omnichannel Chat widget.
- [Starting a Session from Dynamics](https://docs.screenmeet.com/docs/starting-a-dynamics-session.md): This article serves as a guide on how to start a ScreenMeet session inside of Dynamics.
- [Running a Session](https://docs.screenmeet.com/docs/running-a-dynamics-session.md): This article serves as a guide on how to run a dynamics session based on which ScreenMeet product you are using.
- [Session History within Dynamics](https://docs.screenmeet.com/docs/session-history-within-dynamics.md): This article serves as a guide on how to view session history within Dynamics.
- [Overview](https://docs.screenmeet.com/docs/customer-service-hub-overview.md)
- [Requirements](https://docs.screenmeet.com/docs/customer-service-hub-requirements.md)
- [Initial Installation](https://docs.screenmeet.com/docs/initial-installation.md)
- [Configuring Environment Variables](https://docs.screenmeet.com/docs/configuring-environment-variables-service-hub.md)
- [Configure API service](https://docs.screenmeet.com/docs/configure-api-service-customer-service-hub.md)
- [Finalize Configuration](https://docs.screenmeet.com/docs/finalize-configuration-customer-service-hub.md)
- [Microsoft D365 Release Notes Q1 22](https://docs.screenmeet.com/docs/omnichannel-release-notes-q1-22.md): This article serves as an overview of recent changes made to Omnichannel.
- [Microsoft D365 Release Notes Q2 22](https://docs.screenmeet.com/docs/microsoft-d365-release-notes-q2-22.md): This article for the Q2 2022 release highlights ScreenMeet now provides an integration with Dynamics Customer Service Hub.
- [Microsoft D365 Release Notes Q3 22](https://docs.screenmeet.com/docs/microsoft-d365-release-notes-q3-2022.md)
- [Microsoft D365 Release Notes Q4 2022](https://docs.screenmeet.com/docs/microsoft-d365-release-notes-q4-2022.md)
- [Microsoft D365 Release Notes Q1 23](https://docs.screenmeet.com/docs/microsoft-d365-release-notes-q1-2023.md)
- [Microsoft D365 Release Notes Q2 23](https://docs.screenmeet.com/docs/microsoft-d365-release-notes-q2-23.md)
- [How To Install ScreenMeet in Your Genesys Instance](https://docs.screenmeet.com/docs/genesys-installation.md)
- [Overview](https://docs.screenmeet.com/docs/screenmeet-administrator-console-overview.md): This article serves as an overview for the ScreenMeet administrator console.
- [Users](https://docs.screenmeet.com/docs/screenmeet-administrator-console-users.md): This article serves as an overview if the users tab in console.
- [Settings and Policies](https://docs.screenmeet.com/docs/screenmeet-administrator-console-settings-and-policies.md): This article serves as a guide on the Settings and Policies within Console.
- [Review Agent Sessions](https://docs.screenmeet.com/docs/screenmeet-administrator-console-review-agent-sessions.md): This article serves as a guide on how to review agent sessions.
- [Mobile API Keys](https://docs.screenmeet.com/docs/screenmeet-administrator-console-mobile-api-keys.md): This article serves as an overview for the mobile API keys
- [Integration Signing Key](https://docs.screenmeet.com/docs/screenmeet-administrator-console-integration-signing-key.md): This article serves as an overview of the integration signing key.
- [Webhooks](https://docs.screenmeet.com/docs/screenmeet-administrator-console-webhooks.md): This article serves as an overview for Webhooks.
- [Error Log](https://docs.screenmeet.com/docs/screenmeet-administrator-console-error-log.md): This article serves as an overview for the error log.
- [Data Export](https://docs.screenmeet.com/docs/screenmeet-administrator-console-data-export.md): This article serves as an overview for the data export.
- [Regional Geo-Fencing](https://docs.screenmeet.com/docs/geofencing.md)
- [Hosted iFrame Wrapper](https://docs.screenmeet.com/docs/hosted-iframe-wrapper.md): This article serves as an overview for the iFrame wrapper.
- [Session Download Metadata API](https://docs.screenmeet.com/docs/session-download-metadata-api.md): This article serves as an overview for the metadata API.
- [Signing into ScreenMeet console with Microsoft Entra ID (Azure AD)](https://docs.screenmeet.com/docs/azure-active-directory-sign-in.md): This article serves as an overview for the Azure Active directory sign in process.
- [Configuring ScreenMeet / Microsoft Entra ID integration](https://docs.screenmeet.com/docs/azure-active-directory-configure-screenmeet.md): This article serves as an overview for configuring the Azure Active Directory.
- [Using your Azure Blob for ScreenMeet File Storage](https://docs.screenmeet.com/docs/using-your-azure-blob-for-screenmeet-file-storage.md): This article serves as an overview for how to use an azure blob for file storage.
- [Okta Integration](https://docs.screenmeet.com/docs/okta-integration.md): This article outlines how to use Saml/Okta integration for ScreenMeet.
- [ScreenMeet Enterprise Deployment Guide](https://docs.screenmeet.com/docs/screenmeet-enterprise-deployment-guide.md): ScreenMeet Enterprise Deployment Guide. Best practices recommended for deploying ScreenMeet on enterprise networks and devices.
- [Egress IP Addresses](https://docs.screenmeet.com/docs/api-egress-ip-ranges.md): This article serves as an overview for which IP addresses must be whitelisted.
- [Security](https://docs.screenmeet.com/docs/security.md): This article serves as an overview of Security Practices for ScreenMeet
- [Firewall configuration / whitelisting](https://docs.screenmeet.com/docs/firewall-white-list.md): This article outlines firewall configuration for ScreenMeet.
- [SSL certificates for installed applications](https://docs.screenmeet.com/docs/ssl-certificates-for-installed-applications.md)
- [Configuring Webhooks for Data Sync](https://docs.screenmeet.com/docs/configuring-webhooks-for-data-sync.md): This article outlines how to configure Webhooks.
- [Webhook Data Dictionary](https://docs.screenmeet.com/docs/webhook-data-dictionary.md): This article outlines the webhook data dictionary.
- [ScreenMeet Platform Release Notes Q2 22](https://docs.screenmeet.com/docs/screenmeet-platform-release-notes-q2-2022.md)
- [ScreenMeet Platform Release Notes Q3 22](https://docs.screenmeet.com/docs/screenmeet-platform-release-notes-q3-22.md)
- [ScreenMeet Platform Release Notes Q4 22](https://docs.screenmeet.com/docs/screenmeet-platform-release-notes-q4-22.md)
- [ScreenMeet Platform Release Notes Q1 23](https://docs.screenmeet.com/docs/screenmeet-platform-release-notes-q1-2023.md)
- [ScreenMeet Platform Release Notes Q2 23](https://docs.screenmeet.com/docs/screenmeet-platform-release-notes-q2-23.md)
- [ScreenMeet Platform Release Notes Q3 23](https://docs.screenmeet.com/docs/screenmeet-platform-release-notes-q3-23.md)
- [ScreenMeet Platform Release Notes Q1 24](https://docs.screenmeet.com/docs/screenmeet-platform-release-notes-q1-24.md)
- [ScreenMeet Platform Release Notes Q2 24](https://docs.screenmeet.com/docs/screenmeet-platform-release-notes-q2-24.md)
- [ScreenMeet Platform Release Notes Q3 24](https://docs.screenmeet.com/docs/screenmeet-platform-release-notes-q3-24.md)
- [ScreenMeet Platform Release Notes Q4 24](https://docs.screenmeet.com/docs/screenmeet-platform-release-notes-q4-24.md)
- [Overview](https://docs.screenmeet.com/docs/trial-account-overview.md): This article outlines the trial account process.
- [Cobrowse Demo](https://docs.screenmeet.com/docs/cobrowse-demo.md): This article outlines the CoBrowse demo site.
- [Salesforce Customers](https://docs.screenmeet.com/docs/salesforce-customers.md)
- [ServiceNow Customers](https://docs.screenmeet.com/docs/servicenow-customers.md)
- [ScreenMeet Console Customers](https://docs.screenmeet.com/docs/screenmeet-console-customers.md)
- [Features](https://docs.screenmeet.com/docs/features.md)
- [Reporting Issues & Creating Portal Account](https://docs.screenmeet.com/docs/reporting-issue-create-account.md)
- [Resetting passwords for standalone organizations](https://docs.screenmeet.com/docs/resetting-passwords-for-standalone-organizations.md)
- [ScreenMeet + Tanium Troubleshooting](https://docs.screenmeet.com/docs/screenmeet-tanium-troubleshooting.md): Identify and troubleshoot ScreenMeet + Tanium issues with these steps.
- [Retrieving ScreenMeet logs/ID for troubleshooting purposes](https://docs.screenmeet.com/docs/retrieving-logs.md): This article outlines the steps for retrieving ScreenMeet logs/IDs for troubleshooting purposes.
- [Subscribe to ScreenMeet Release Notes](https://docs.screenmeet.com/docs/subscribe-to-screenmeet-release-notes.md)
- [ScreenMeet 2026 Release Notes](https://docs.screenmeet.com/docs/screenmeet-2026-release-notes.md)
- [ScreenMeet 2025 Release Notes](https://docs.screenmeet.com/docs/2025-release-notes-5.md)