Remote Support Release Notes Q2 23

23.5 - May

Product Enhancements

• Added support for 9 digit pins for the Windows client, Linux Client, and iOS app.

Bug fixes

• Corrected an issue that allowed the end user to partially see the screen in some cases while the privacy curtain is enabled
• Corrected an issue that caused the remote control function to not stop after the third party agent leaves the room.
• Corrected an issue that caused the session to be interrupted after closing the chat window while the agent is offline
• Corrected an issue that caused downloaded files to not be deleted from the machine. 
• Corrected an issue that caused text to be unreadable when pasted from the clipboard feature.

23.4 - April

Product Enhancements

• Added a feature to allow pasting from the clipboard into lock/login screens on Mac
• Added ability to reboot Mac devices from agent portal.

Bug fixes

• Various MacOS bug fixes