ServiceNow Release Notes Q3 23
  • 11 Dec 2024
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ServiceNow Release Notes Q3 23

  • Oscuro
    Ligero
  • PDF

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Resumen del artículo

23.9 

Product Enhancements

  • Added functionality to prevent agents from creating sessions in the "new case/incident/interaction" screen, which created a disconnect between case -> ScreenMeet session
  • Added Beam application (separate install here) so that agents may manage Beam devices through ServiceNow directly
  • Started supporting the Xanadu version of Servicenow.



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