ServiceNow Release Notes Q3 23
  • 06 Nov 2023
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ServiceNow Release Notes Q3 23

  • Sombre
    Lumière
  • PDF

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Résumé de l’article

23.9 

Product Enhancements

  • Added functionality to prevent agents from creating sessions in the "new case/incident/interaction" screen, which created a disconnect between case -> ScreenMeet session
  • Added Beam application (separate install here) so that agents may manage Beam devices through ServiceNow directly



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