CoBrowse Deployments

Deployment Keys

Deployment keys identify the domains used by your site to allow CoBrowse sessions to remain active while navigating to different domains and also improves security by preventing spoofing by others outside of your organization.  

To create and manage deployment keys:

1. Go to Organization → Settings and Policies → CoBrowse Deployments (shown in the image below)
2. Add deployment keys and domains as needed; most organizations will only need one deployment key

NOTE: domains may use wildcards.

NOTE: Deployment keys are specific and bind your CoBrowse sessions to the organization that the deployment key was created on.

If you're changing environments (ex: moving from stage to QA or QA -> prod), you must generate a new deployment key and replace the key within the snippet on your page.