Live Release Notes Q4 23

23.12 December

Bug Fixes

• Corrected a typo in Salesforce sandbox environments.
• Fixed the issue with background blur not functioning correctly at high resolutions for all customers.

23.11 November

Bug Fixes

• Addressed the issue where new supported camera resolutions were not displaying in Agent Portal Live settings.
• Corrected the duplication of the Screen Share option in Live Viewer.
• Resolved continuous stream loading in the widget after disabling camera/screen share on Windows.
• Fixed the absence of video preview in the widget after network switch on Windows.

23.10 - October

Product Enhancements

• Completed nine accessibility improvements.
• Enhanced the quality/frame rate of webcam feeds, improving user experience.
• Developed a JavaScript interface for QA automation to detect audio reception.

Security Improvements

• Addressed SSL cipher issues identified in a pentest.

Bug Fixes

• Resolved inconsistencies with Live branding and configured values.