Remote Support Release Notes Q4 24

24.10.0 - October

Versions

Mac: 2.102.622

Windows: 2.102.7

Product Enhancements

• Linux end users now have the option to select which monitor to share during a session.

Bug Fixes

• Fixed an issue where if the password was pasted incorrectly during escalation to admin, the user would continue to be told they were entering an incorrect password, even if entered correctly subsequent times.

• Resolved an issue that was throwing an ‘undefined’ error when entering the session pin on iOS mobile.

24.11.0 - November

Versions

Windows: 2.103.17

Product Enhancements

• Improved the performance when large files are uploaded at the end of the session.

• We made multiple performance improvements as well as bug fixes to improve the overall quality of the Android app.

Bug Fixes

• Resolved an issue that would prevent the Privacy Curtain from being activated during a session.

• Resolved an issue that was stopping large files from being uploaded at the end of the session.