January
Version 1.20
Improvements
Introduced a widget redirect check and configuration update to utilize the new Cobrowse viewer, streamlining the integration process and enhancing the Cobrowse experience within Salesforce.
Enabled the display and appending of the session pin near the session ID within the Salesforce component, improving visibility and accessibility for users, thereby facilitating smoother session management and support operations.
May
Version 1.20.1
Improvements
Updated the API to ensure that ScreenMeet Files are related to the parent object even if the parent object was not related at the time of creation.
Completed Salesforce AppExchange Security Review.
Fixes
Fixed an issue where agents were not directed to the correct session after selecting Join Session.
July
Version 1.21
Improvements
Created an API endpoint to update the session's parent after the session has been created.
Fixes
Resolved an issue that occasionally caused users to see a white screen after clicking ‘Join via Desktop App’.
The "Join Session" button has been fixed to function properly after the viewer page has been opened.
November
Version 1.22
Improvements
We display a useful error message to the user when they attempt to schedule a call within the next 15 minutes.
Fixes
Updated verbiage in the description when scheduling a call so it is product agnostic.
December
Improvements
Added a descriptive error message for the user when the Salesforce Integration fails to Configure and Validate the Salesforce Org.
Fixes
Resolved an issue in Salesforce that would produce an error when attempting to leave a CSAT review after joining from the host_token url.