24.7.0 - July
Product Enhancements
Added the option for customers to export their CSAT data.
Added additional data points to customer data exports.
24.9.0 - September
Product Enhancements
There is a new value administrators can set to close a session if no user connects after the specified amount of time.
Enhanced the security of our tokens when joining a session.
Updated our process when a user attempts to reset their password.
Administrators now have the option to select the length of the Beam Id for their organization.
Beam is now supported within Salesforce which allows users to view session data from the related case.