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    Windows Tools
    • 23 May 2022
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    Windows Tools

    • Updated on 23 May 2022
    • 1 Minute to read
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    Article summary

    Windows Tools will become enabled when Remote Control is on.

    The Agent has several shortcuts specific to Windows which can be used.



    Each button launches that window on the end user’s computer.

    Tools

    NOTE: Icons with a blue/yellow shield on the top left will require UAC to be enabled

    FunctionalityWindows Hotkeys
    Ctrl Alt DeleteCtrl+Alt+Del
    RunWindows + R

    Desktop

    The selections available in the Windows tool pane correspond with the hotkeys listed below.

    Note: Windows Hotkeys are not supported by passing the hotkeys from the agent's input to the user. When the functionality required below is needed, the agent must click on the icon of the given functionality to send that input to the user's device. 


    FunctionalityWindows Hotkeys
    Create Virtual desktopWindows + Ctrl + D
    Close Current Virtual DesktopWindows + Ctrl + F4
    Switch Virtual DesktopWindows + Ctrl + Left/Right
    Position Agent’s WindowWindows + [Left][Right][Up][Down]
    Share ContentWindows + H
    Show DesktopWindows + D
    ProjectorWindows + P
    Minimize AllWindows + M
    Lock DeviceWindows + L
    Move Windows to Other Monitor’s LeftWindows + Shift + Left
    Move Windows to Other Monitor’s RightWindows + Shift + Right

    Explorer 

    FunctionalityWindows Hotkeys
    Windows ExplorerWindows + E
    Start Menu OptionWindows + X
    Task ViewWindows + Tab
    Speak SearchWindows + Q
    Keyboard SearchWindows + S
    NotificationsWindows + A
    Pinned Program [1]Windows+ [1]‌[…]
    Previous AppAlt + Tab
    Context WindowAlt + Space
    Edit MenuAlt + E
    Close AppAlt + F4

    System

    NOTE: Icons with a blue/yellow shield on the top left will require UAC to be enabled

    FunctionalityWindows Hotkeys
    Connect WirelesslyWindows + K
    Switch Language InputWindows + I
    Window SettingsWindows + I
    System PropertiesWindows + Break
    Show DesktopWindows + D

    Run Commands

    PowerShell: Use PowerShell instead of Command prompt when running the commands.

    Run as Admin: Run PowerShell or Command prompt as Administrator.

    Keep cmd terminal open after running: After running a specified command, this will leave the window open so the output is visible. The default is for the command to run in the background. Enabling this option will leave the window open.

    Run command on “Enter” key press: Toggling this will allow agents to execute commands after clicking on ENTER, rather than clicking “Execute Command”.


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