Egress IP Addresses
Overview
This article lists the addresses ScreenMeet calls from when it contacts your platform. Add these to your allowlist if you restrict inbound API access by IP address. This applies to any integrated platform, including Salesforce, ServiceNow, Zendesk, and Microsoft Dynamics 365.
Inbound and Outbound Addresses Are Different
The addresses on this page are the source of ScreenMeet's calls into your platform. Do not use the addresses listed in Firewall configuration / whitelisting for this purpose. Those are destinations that ScreenMeet clients connect to, and they will not satisfy an inbound allowlist.
When You Need These Addresses
- Your platform restricts inbound REST API access to specific source addresses.
- Your ServiceNow instance enforces an IP allowlist through Adaptive Authentication or IP Address Access Control.
- Your Salesforce org restricts API logins by IP range.
- A network appliance in front of your platform filters inbound traffic by source address.
Confirm Your Region First
ScreenMeet calls your platform from the region your organization is provisioned in. Allowlist the address for that region. If you are not certain which region applies, contact ScreenMeet support before applying a rule.
Egress Addresses by Region
| IP | Region | Environment |
|---|---|---|
52.199.226.147 | ap-northeast-1 | Prod |
18.162.119.69 | ap-east-1 | Prod |
18.189.102.45 | us-east-2 | Prod |
54.203.112.48 | us-west-2 | Prod |
35.175.79.220 | us-east-1 | Prod |
13.233.63.88 | ap-south-1 | Prod |
18.136.32.15 | ap-southeast-1 | Prod |
13.237.249.155 | ap-southeast-2 | Prod |
13.209.37.67 | ap-northeast-2 | Prod |
18.197.215.150 | eu-central-1 | Prod |
18.202.156.6 | eu-west-1 | Prod |
18.228.167.44 | sa-east-1 | Prod |
3.98.107.181 | ca-central-1 | Prod (Coming soon) |
16.170.26.79 | eu-north-1 | Prod (Coming soon) |
18.101.72.0 | eu-south-2 | Prod (Coming soon) |
51.112.81.246 | me-central-1 | Prod (Coming soon) |
Verification
After adding an address, confirm that inbound calls are reaching your platform:
- ServiceNow: Open the Transaction Log, filter the URL column on
oauth_, and confirm theoauth_token.doentry shows the expected Remote IP value. - Salesforce: Review the Login History for the ScreenMeet Service Account user and confirm successful API logins with no authentication failures.