Documentation Index

Fetch the complete documentation index at: https://docs.screenmeet.com/llms.txt

Use this file to discover all available pages before exploring further.

September

  • Aktualisiert am Dec 13, 2021
  • Veröffentlicht am Jun 4, 2020
  • 1 Gelesene Minute(n)
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What’s New - September 2019

Features

  • Reboot/Reconnect in Safe Mode
  • Feedback survey at the end of a session
  • Network connection signal bar – view connection stability mid-session
  • First/last name obfuscation – set whether the end user can see agent first name, last name, or both

Bug/Performance Fixes

  • Fixed Firefox file transfer stability issues
  • Stability improvements for command line commands
  • After escalating to Admin, shield icon appears on title bar
  • Server-side improvements to ensure faster connections and more stability
  • License agreement URL now points to the new ScreenMeet webpage, https://www.screenmeet.com, where announcements and product information can be obtained
  • Fixed case description UI issue for sessions launched from ScreenMeet Console

Reboot Safe Mode

We have added the option to Reboot/Reconnect into safe mode. After escalating into UAC, agents now can reboot the end user’s device into safe mode.

NOTE: End users must have a hardline connection to the network as WiFi is disabled in safe mode.

Feedback Survey

Agents can give feedback at the end of their sessions. Select a star rating and write your experience of the Session below. ScreenMeet reviews all candid feedback, which helps us create and maintain a better experience.