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Screenshot
- 31 Jan 2022
- 1 Minuto para leer
- Impresión
- OscuroLigero
- PDF
Screenshot
- Actualizado en 31 Jan 2022
- 1 Minuto para leer
- Impresión
- OscuroLigero
- PDF
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Remote Support Screenshot Overview
Three options are presented
Download to Computer – Screenshot will be downloaded to the Agent’s machine
Upload to User – Screenshot will be uploaded to customer’s machine and will be shown under "File Transfer"
Upload to Case – Screenshot will be uploaded to CRM/ITSM case
Upload to User – Screenshot will be uploaded to customer’s machine and will be shown under "File Transfer"
Upload to Case – Screenshot will be uploaded to CRM/ITSM case
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