File & Recording Storage
  • 08 Jan 2025
  • 1 Minute to read
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File & Recording Storage

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Article summary

ScreenMeet allows administrators to configure the settings for the cloud file storage for an organization.

The file destination for a session can be stored via:

  • CRM case
  • ScreenMeet cloud
  • AWS S3 Bucket
  • Azure Blob

The destination for Screenshots taken during a session can be stored via:

  • CRM case
  • ScreenMeet cloud
  • AWS S3 Bucket
  • Azure Blob

Who can view logs, recordings, and files

  • Original Agent and Group Admins
  • Group Admins Only
  • All Agents

Allow Embedded Video Player - This enables the embedded video player

Allow Video Recordings to be Downloaded - This gives the option to users to download the recording

After any modifications or updates to settings, click Save




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