Remote Support Release Notes Q2 22

22.4 - May 11, 2022

Product Enhancements

• Added option to remove license agreement text from the permission dialog.
• Support has been added to play audio recordings within the Console without having to download.
• App version is now available in System Info for Windows

Issues Resolved

• Resolved an issue with Remote Control getting stuck when admin window receives keyboard focus
• Resolved an issue where the splash screen gets stuck on Windows 7
• Resolved an issue with not being able to transfer files with non-ASCII characters in filename
• Resolved layout issue on Run Command window
• Resolved an issue when sharing multiple screens where a part of red border of primary monitor showed on secondary monitor
• Resolved issue with Windows 11 hotkeys mismatch 

22.3 - Apr 13, 2022

Product Enhancements

• Security fix for Windows client to use new secure endpoint
• Added ability in the File Transfer window to open the folder that files will be transferred to on the host.
• Added option to delete transferred files after session ends.
• Scaling is now disabled on the viewer for ultra-wide monitors

Issues Resolved

• Resolved issue with display message to request control permission
• Resolved issue with Windows 8 where the privacy curtain is shown for agent after reboot
• Resolved issue with tool button icons not being aligned properly