Remote Support Release Notes Q3 24

24.7.0 - July

Versions

Mac: 2.98.596

Windows: 2.99.2

Product Enhancements

• Improved the applications cleanup and exit process.

Bug Fixes

• Fixed an issue that prevented PowerShell from opening as admin on the end users machine.

• Resolved a bug that caused custom branding to not be displayed in the MSI application.

• Resolved an issue that would occasionally display an error stating ‘The application requires Windows 10 or later’ even when the OS was on Windows 10.

24.9.0 - September

Versions

Mac: 2.101.614

Windows: 2.101.35

Product Enhancements

• Updated the French verbiage to provide a clearer and more detailed message to the end user.

• Enhanced the product so certain functions work with PuTTY.

• Added a new policy that determines who can select their monitor or screen to be shared during the session.

• Enhanced security and implemented rate limiting.

• Permissions can now be escalated more quickly and without session interruption.

• Screen narrator tools and Input Method Editors are now enabled for sessions with escalated permissions.

Bug Fixes

• The pre-installed app now displays the correct ScreenMeet icon on Linux.

• Resolved an issue that would allow a user to open ScreenMeet multiple times on Linux.

• We fixed an issue preventing the expected text input for full-width Japanese characters.

• The download file name displays properly on the download screen.