ScreenMeet Beam + ServiceNow Installation

Overview

ScreenMeet Beam has been integrated into ServiceNow as it's own application.

Installation

The ScreenMeet Beam application can be installed using the following link.

Adding a Beam Group

Navigate to the Beam application, once installed, inside of ServiceNow and click on "Create Beam Group".

You may create Beam groups based on geolocation or other specific targeting behavior.

These Beam groups can have varied permissions, such as specific agents only being able to access a given group.

When creating the Beam Group, you will be prompted to name it and select who can access the devices contained within the group.

A Beam Group key will be provided - this is used to bind the installed application on the machines to this given group.

You will want to save or document the key to use it as part of the machine installation process later. 

Installing Beam on Windows/Mac

For instructions on installing the client on the desired machines, please follow the documentation below

https://docs.screenmeet.com/docs/screenmeet-windows-beam-installing-the-beam-client-to-a-device

https://docs.screenmeet.com/docs/installing-the-macos-beam-client-to-a-device

https://docs.screenmeet.com/docs/deploying-beam-on-windows

https://docs.screenmeet.com/docs/deploying-beam-on-mac

https://docs.screenmeet.com/docs/screenmeet-beam-changing-beam-settings-on-a-device