Remote Support Release Notes Q2 23
- Published on Jun 20, 2023
Prev Next 23.5 - May
Product Enhancements
- Added support for 9 digit pins for the Windows client, Linux Client, and iOS app.
Bug fixes
- Corrected an issue that allowed the end user to partially see the screen in some cases while the privacy curtain is enabled
- Corrected an issue that caused the remote control function to not stop after the third party agent leaves the room.
- Corrected an issue that caused the session to be interrupted after closing the chat window while the agent is offline
- Corrected an issue that caused downloaded files to not be deleted from the machine.
- Corrected an issue that caused text to be unreadable when pasted from the clipboard feature.
23.4 - April
Product Enhancements
- Added a feature to allow pasting from the clipboard into lock/login screens on Mac
- Added ability to reboot Mac devices from agent portal.
Bug fixes
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