Remote Support Release Notes Q2 23
- 20 Jun 2023
- 1 Minute to read
- Print
- DarkLight
- PDF
Remote Support Release Notes Q2 23
- Updated on 20 Jun 2023
- 1 Minute to read
- Print
- DarkLight
- PDF
Article summary
Did you find this summary helpful?
Thank you for your feedback
23.5 - May
Product Enhancements
- Added support for 9 digit pins for the Windows client, Linux Client, and iOS app.
Bug fixes
- Corrected an issue that allowed the end user to partially see the screen in some cases while the privacy curtain is enabled
- Corrected an issue that caused the remote control function to not stop after the third party agent leaves the room.
- Corrected an issue that caused the session to be interrupted after closing the chat window while the agent is offline
- Corrected an issue that caused downloaded files to not be deleted from the machine.
- Corrected an issue that caused text to be unreadable when pasted from the clipboard feature.
23.4 - April
Product Enhancements
- Added a feature to allow pasting from the clipboard into lock/login screens on Mac
- Added ability to reboot Mac devices from agent portal.
Bug fixes
- Various MacOS bug fixes
Was this article helpful?