Requirements
- 22 Feb 2023
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Requirements
- Updated on 22 Feb 2023
- 1 Minute to read
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Print
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Network Configuration
Important: To ensure ScreenMeet Remote Support works per specification, the following network configurations are needed:
- Whitelist *.screenmeet.com and *.scrn.mt for port 443 via TCP and UDP
Remote Support - Supported Browsers (Agent)
The following browsers and versions are required for Agents to use ScreenMeet Remote Support in support sessions.
- Chrome: 72+
- Firefox: 65+
- Edge: 17+
- Safari: 12+
Remote Support - Supported OS & Languages (User)
The ScreenMeet Remote Support client supports the following OS, versions, and languages on end-user devices:
- Windows: 8 , 10, 10S, 11 (Requires .NET Framework 4.6.2+)
- Windows Server: (Server 2022, Server 2019, Server 2016, Server 2012 R2, Server 2012
- MacOS: 10.14+
- Linux: Ubuntu 18.04.3+, Redhat 7.6+
- iOS: 12.3.x+
- Android: 5.0+
- English, German, Spanish, French, Italian, Japanese, Korean, Portuguese, Russian, Ukrainian, Chinese, Taiwanese
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