Integrations/Platform items

22.4 - May 11, 2022

Issues Resolved

• Resolved issue with empty page being displayed when Agent does not have permission to view recording.  Error message is now shown.
• Resolved issue with session closed with incorrect status "user did not join" when agent closes session via End Session button on widget
• Resolved issue where when all agents are granted access to view recordings, only original agent + admin can see recording

22.3 - Apr 13, 2022

Product Enhancements

• Added capability for partner sub-orgs to automatically inherit all configs from the main partner organization.

22.2 - Mar 15, 2022

Product Enhancements

• Added Okta integration for user management/permissions