ScreenMeet Platform Release Notes Q3 23

23.9 - September

Product Enhancements

• Added notification in agent viewer when end-user types in chat.

Bug fixes

• Corrected an issue with logo images being corrupted when updating branding data.
• Fixed an issue where a session recording flag was set to disabled if the recording was turned off mid-session.
• Fixed an issue that caused some video recordings not to process as expected.

23.8 - August

Product Enhancements

• Added change that allows the agent portal timeout value to use minutes.
• Corrected several hover tooltips for the remote support application settings.
• Added ability for organization admin to configure/enable clipboard by default.

Bug fixes

• Corrected an issue that allowed sessions to be created without a description.
• Removed deprecated configuration for Replay.
• Minor UI bugfixes/improvements.

23.6 - June

Product Enhancements

• Organization administrators can now restrict sessions to be hosted in specific AWS regions.
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Bug fixes

• Corrected an issue that allowed sessions to be created without a description.
• Removed deprecated configuration for Replay.
• Minor UI bugfixes/improvements.