24.4.0 - April
Versions
Mac: 2.96.564
Windows: 2.95.1
Product Enhancements
Enhanced the software's accessibility features to improve user experience for all.
Bug Fixes
Fixed an issue where the remote clipboard was disabled after page reload.
The laser pointer will now show on Mac when certain settings are disabled.
24.5.0 - May
Versions
Mac: 2.97.586
Windows: 2.97.9
Product Enhancements
Enhanced logging if the ‘enhancedlogging’ flag in the remote support session policy is true.
Updated the verbiage in the Remote Support Update Prompt to make it more clear to users.
Added an extra private key validation feature.
Enhanced the pre installed client to ensure it respects the preinstalled client's org restrict settings.
The chat message on Android no longer automatically scrolls to the bottom of the chat when an agent is typing.
Improved error handling when joining a session on Linux from a command line prompt.
Support unattended sessions for Linux client.
Bug Fixes
Fixed an issue on Mac that would cause the app to stop responding once the file explorer was opened during a file transfer.
Resolved an issue for Mac that would occasionally display the laser pointer tab option when that option should not be available.
Resolved an issue where the users wallpaper was not always hidden when that feature is toggled on.
The application now functions properly with Wayland enabled.
Agents are now able to scroll on Linux clients when remote control is enabled.
24.6.0 - June
Versions
Mac: 2.98.591
Windows: 2.98.0
Bug Fixes
Updated verbiage in Portuguese that was incorrectly translated.